Bill Marlow
Beaverton,OR
Summary
Accomplished Tile Setter/Finisher and Project Manager with a proven track record at G.A. Bovero Tile & Marble INC, demonstrating expertise in tile installation and project management. Skilled in leading teams to exceed client expectations through exceptional service and precision craftsmanship. Achieved significant project success by blending technical skills with strong client communication and collaboration.
Tile setting professional skilled in surface preparation, tile installation, and grouting techniques. Known for delivering meticulous craftsmanship and ensuring adherence to project timelines and specifications. Collaborative team player focused on achieving optimal outcomes and adapting to dynamic project requirements. Recognized for attention to detail and strong problem-solving abilities.
Overview
31
31
years of professional experience
Work History
Tile Setter/Finisher
Prestige Tile And Stone
02.2024 - Current
- Used power wet saws and tile cutters to cut tiles to specifications for projects.
- Maintained a safe work environment through proper use of tools, equipment, and adherence to safety protocols.
- Prepared surfaces for tiling using appropriate materials such as cement board or waterproof membrane to ensure long-lasting installations.
- Ensured accurate alignment of tiles using leveling systems for professional results that exceeded clients'' expectations.
- Conducted thorough site assessments before installation to identify any potential issues and provide accurate quotes to clients.
- Placed marble and tiles into place using spacers to achieve proper spacing for grout application.
- Followed strict safety standards for customer and worker protection.
- Completed high-quality installations with precision cutting and fitting of tiles for residential and commercial projects.
- Leveled surfaces using plywood and mortar prior to laying marble and tile.
- Performed regular maintenance on tools and equipment to ensure optimal functionality during each project.
- Followed general safety measures and used tools and machinery properly to avoid mishaps.
- Demonstrated versatility in skillset by proficiently working with various types of tiles such as ceramic, porcelain, glass, and natural stone.
- Used safe lifting, equipment and behavioral practices.
- Installed tile flooring in residential homes and commercial buildings.
- Used specialized tools and equipment to cut, shape and install tile.
- Planned and handled more than 3 installation jobs each month.
Owner
Com Tile INC
10.2017 - 11.2023
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Enhanced company's market position by identifying and pursuing new business opportunities.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Managed day-to-day business operations.
Project Manager / Site Supervisor
G.A. Bovero Tile & Marble INC
08.1993 - 10.2017
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Identified plans and resources required to meet project goals and objectives.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Monitored project performance to identify areas of improvement and make adjustments.
- Provided detailed project status updates to stakeholders and executive management.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Managed projects from procurement to commission.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Negotiated and managed third-party contracts related to project deliverables.
- Coordinated material procurement and required services for projects within budget requirements.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
- Proved successful working within tight deadlines and a fast-paced environment.
- Streamlined project initiation processes, enabling quicker transition from planning to execution.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Trained new team members on site policies and procedures.
- Maintained records and logs of work performed and materials and equipment used.
- Oversaw personnel safety and efforts at work site.
- Supported construction and extraction workers to facilitate timely completion of projects.
- Sourced suppliers and purchased necessary materials for work.
- Directed projects according to schedule and quality demands.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
Education
Associate Degree in Culinary Arts, Hospitality - Restaurant Management
Western Culinary Institute
Portland, OR06-1992
Skills
- Tile installation
- Layout planning
- Adhesive mixing
- Blueprint reading
- Custom tile work
- Project estimation
- Commercial and residential projects
- Waterproofing techniques
- Client communication
- Project management
Timeline
Tile Setter/Finisher
Prestige Tile And Stone
02.2024 - Current
Owner
Com Tile INC
10.2017 - 11.2023
Project Manager / Site Supervisor
G.A. Bovero Tile & Marble INC
08.1993 - 10.2017
Associate Degree in Culinary Arts, Hospitality - Restaurant Management
Western Culinary Institute
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