Microsoft Office
Bill Marrale
Lexington,KY
Work Preference
Summary
Experienced with overseeing catering operations and ensuring top-tier service delivery. Utilizes strong leadership skills to manage and motivate teams effectively. Knowledge of menu planning, event logistics, and client relations, consistently ensuring successful and memorable events.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Catering Supervisor
Aramark
01.2024 - 10.2025
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Fostered strong relationships with clients through clear communication about their needs and expectations during the planning process.
- Coordinated event logistics with clients, venue managers, and other vendors to ensure seamless execution of catered events.
- Supervised catering staff at all functions, instructing employees to restock items quickly and to promote exemplary service to guests.
- Maintained strict compliance with local health department regulations regarding food safety and sanitation practices.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
Sales Specialist
Lowe's
02.2022 - 12.2023
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Stayed current on industry trends by attending workshops, seminars, reading trade publications; applying newly acquired knowledge into daily activities.
- Demonstrated product features, answered questions and persuasively overcame objections.
- Implemented CRM tools to track client interactions, optimizing follow-up procedures for better results.
- Provided first-rate service to all customers and potential customers.
- Met existing customers to review current services and expand sales opportunities.
Loaner Fleet Coordinator
Quantrell Subaru
08.2019 - 07.2021
- Review daily automotive service schedules and confirm vehicle availability for customers requiring complimentary loaner vehicles.
- Create loaner vehicle agreements for new and previous customers
- Inventory and monitor all vehicles listed in the Loaner Vehicle Fleet to ensure they are well maintained, regularly serviced per vehicle recommendations, detailed, sanitized and fueled to ensure customer safety, convenience as well as personal experience satisfaction.
- Import new, inspected vehicles to Loaner Vehicle Fleet inventory and retire inspected fleet vehicles, that have met certain safety and maintenance requirements, to company’s Pre-Owned vehicle sales inventory.
- Closing out daily cash drawer and reconciling all receipts.
- Ensure work orders have been “punch timed” properly for service technicians payment.
- Collect payments from customers for parts and repair services rendered.
- Assist Porter’s in service bay with greeting customer & directing them to proper advisors.
- Assist department supervisor with various tasks, such as printer and computer setup, warranty completion on repair orders, confirm repair orders have been closed out properly.
Owner and President, Event & Meeting Coordinator
Around the World TD, LLC
01.1996 - 07.2019
- Coordinate and supervise transportation for attendee activities, including, but not limited to, airport arrivals & departures, conference shuttles, tours and various off-site venues.
- Operate and supervise conference meeting “breakouts” in conjunction with hotel staff & production companies. Meetings encompass product launches, seminars and sales conferences.
- Compile, collate and distribute all pertinent and general conference materials.
- Liaise with clientele regarding the logistics and functionality of their event, in order to finalize the key components to making make their events successful.
- Liaise with clients and attendees to provide essential, as well as general, information pertaining to aspects of the conference, the hotel venue and surrounding area attractions.
- Arrange and coordinate special events, extracurricular activities and dinner functions for guests
- Attend to client needs, requests as well as medical & special assistance matters.
- Formulate daily work schedules and agendas as well as conference and event information for colleagues and those under my supervision.
Event & Meeting Coordinator
Carlson Marketing Worldwide
10.2002 - 12.2009
- Coordinate and supervise transportation for attendee activities, including, but not limited to, airport arrivals & departures, conference shuttles, tours and miscellaneous off-site venues.
- Operate and supervise conference meeting “breakouts” in conjunction with hotel staff & production companies to ensure they are successful.
- Compile, collate and distribute all pertinent and general conference materials.
- Meet with clientele regarding the logistics and functionality of their event, in order to finalize the key components to making their event successful.
- Act as a liaison with clients and attendees to provide essential, as well as general, information pertaining to aspects of the conference, the hotel venue and surrounding area attractions.
- Monitor special events, extracurricular activities and dinner functions for guests.
- Attend to client needs, requests as well as medical & special assistance matters.
- Formulate daily work schedules, as well as conference information for colleagues and other employees under my supervision.
Education
Electronics Certification - Electronics And Electricity
United States Naval Electronics School
Great Lakes02-1983
High School Diploma -
Tates Creek High School
Lexington, KY06-1982
Skills
- Scheduling staff
- Sanitation standards
- Nutrition
- Food safety compliance
- Catering supervision
- Time management
- Event logistics
- Venue management relations
- Microsoft Excel
- Multitasking Abilities
Certification
- CPR {Manual and AED}
- Heimlich Maneuver
MILITARY
- United States Navy, USS Chandler DDG 996
- Electronics Technician, ET2
- 07/82 to 06/86
Software
Kronos
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Catering Supervisor
Aramark
01.2024 - 10.2025
Sales Specialist
Lowe's
02.2022 - 12.2023
Loaner Fleet Coordinator
Quantrell Subaru
08.2019 - 07.2021
Event & Meeting Coordinator
Carlson Marketing Worldwide
10.2002 - 12.2009
Owner and President, Event & Meeting Coordinator
Around the World TD, LLC
01.1996 - 07.2019
Electronics Certification - Electronics And Electricity
United States Naval Electronics School
High School Diploma -
Tates Creek High School