Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bill McHugh

Azle

Summary

: Dynamic and results-oriented professional with extensive experience in operational management and customer service excellence, notably at Renzenberger/Hallcon Inc. Demonstrated expertise in strategic business planning and equipment management, coupled with a strong work ethic and emotional intelligence. Proven track record of enhancing customer satisfaction and driving repeat business through impactful communication and meticulous attention to detail.

: Professional with robust background in outdoor maintenance and landscaping. Adept at operating machinery, handling tools, and ensuring safety standards. Strong team collaborator, adaptable to changing needs, and focused on achieving results. Known for reliability, work ethic, and practical problem-solving skills.

: Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

: Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

: Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

: Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

: Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

: Knowledgeable Driver with solid background in transporting goods safely and efficiently. Proven track record of maintaining equipment and ensuring timely deliveries. Demonstrated attention to detail and commitment to teamwork.

: Professional hauler with strong focus on team collaboration and achieving results. Skilled in safe and efficient transportation of goods, load securing, and route planning. Adaptable to changing needs and dependable in high-pressure environments. Reliable with commitment to safety and punctuality.

Experienced Driver with many years of safely transporting goods. Worked diligently to establish safe routes and plan efficient trips. Maintained safety in warehouse and on road.

Overview

25
25
years of professional experience

Work History

Long Haul/Yard Crew Hauler

Renzenberger/Hallcon Inc.
01.2009 - 03.2023

: Started out as A Road Driver for the railroad crew's. Being on call.

: Assisted crew's with getting to & from their train's. As well as getting them back home.

: Ended up as A Yard Driver, which consisted of doing pretty much the same, but only at one of The BNSF Yard's instead, An 8 hr. shift.

: Preformed daily inspection's & maintenance on the van's that I drove every day. As well as kept a daily log.

: Assisted Yard Crew's with their work in the yard.

Owner

Wild Bill's Extreme Landscape
06.2014 - 12.2022

: Managed day-to-day business operations, 48 client's, both Commercial & Residential.

: Mowed, edged, trimmed, cut, planted, sprayed & dug up.

: Built retaining wall's, pond's, waterfall's, French drain's & sprinkler system's.

: Developed and maintained strong relationships with clients, resulting in repeat business and referrals.

: Oversaw daily operations, ensuring all tasks were completed accurately and efficiently.

: Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

: Consulted with customers to assess needs and propose optimal solutions.

:Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.

: Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.

: Interacted well with customers to build connections and nurture relationships.

: Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

:Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

: Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

Personal Care Giver

Mr. & Mrs. Walter Pine
11.2013 - 06.2014

: Provided assistance in daily living activities by dressing, grooming, bathing, and toileting a gentleman that had "Night Timers."

: Maintained clean, safe, and well-organized patient environment.

: Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.

: Assisted clients with daily living needs to maintain self-esteem and general wellness.

: Improved client satisfaction by providing personalized care and attention to their unique needs.

: Transported individuals to events and activities, medical appointments, and shopping trips.

: Managed household duties for clients, ensuring a clean and organized environment conducive to their wellbeing.

: Implemented creative strategies to keep clients engaged in activities that promoted cognitive functioning and mental stimulation.

: Developed positive relationships with clients by demonstrating empathy, patience, flexibility, which led to increased trust between caregiver and client.

: Maintained detailed records of client progress, enabling accurate reporting to family members and healthcare professionals involved in their care plan.

: Collaborated with family members to ensure effective communication regarding the care plan and any necessary adjustments.

:Built strong relationships with clients to deliver emotional support and companionship.

:Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

: Laundered items, changed sheets and made bed to keep patients' bedroom clean.

: Guided patient to restroom to support bladder and bowel relief requirements.

Attendant/Driver

Family Aid Project
10.2007 - 06.2014

: Kept donation container site & warehouse clean, neat, and organized to give areas professional and fresh appeal.

: Collaborated with team members & boss's to improve overall service quality and guest experience.

:Provided excellent customer service to guests by promptly responding to inquiries and requests for Tax Receipt's.

: Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.

: Performed routine maintenance tasks on equipment, identifying potential issues before they escalated into larger problems.

: Streamlined check-in process, reducing wait times and elevating guest satisfaction.

: Improved safety measures with thorough inspections and immediate reporting of any hazards.

: Followed all relevant traffic laws and safety regulations.

: Achieved safe driving records by consistently following traffic rules and regulations.

: Followed proper safety procedures and protocols while loading, unloading and operating vehicles.

: Communicated with boss's and other personnel to coordinate transportation schedules.

: Enhanced vehicle longevity with regular maintenance checks and repairs as needed.

: Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.

: Kept detailed logs of deliveries, mileage, and fuel consumption, contributing to accurate record-keeping.

: Maintained clean and organized vehicle, enhancing professional image of company.

:Drove safely in various weather and road conditions to avoid accidents.

: Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.

: Generated consistent referrals and repeat business by providing friendly and fast service.

Owner

Wild Bill's Extreme Landscape
01.2000 - 09.2006

: Managed day-to-day business operations of 165 client's, both Commercial & Residential.

: Mowed, trimmed. cut, planted, dug up & sprayed.

: Built retaining wall's, pond's, waterfall's & sprinkler system's.

: Developed and maintained strong relationships with clients, resulting in repeat business and referrals.

: Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by my employee's.

: Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.

: Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.

:Consulted with customers to assess needs and propose optimal solutions.

:Trained and motivated employees to perform daily business functions.

: Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.

:Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.

: Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.

: Expanded product offerings by researching market trends and identifying potential growth opportunities.

: Expanded business into new markets, cond

: Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.

: Interacted well with customers to build connections and nurture relationships.

: Trained and guided employee's to maintain high productivity and performance metrics.

: Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

: Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

: Supervised creation of exciting merchandise displays to catch attention of customers.

Detailer/Driver

Dave's Auto Sales
03.1998 - 01.2000

: Detailed car's and truck's daily for auto dealership.

: Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.

: Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.

: Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.

: Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.

: Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.

: Maintained a clean and organized workspace, promoting a safe working environment for dealership.

: Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.

: Maintained clean, tidy and safe work environment.

: Maintained car detailing equipment and supplies in optimal condition for daily demands.

: Refilled gas tanks and documented fluid levels.

: Maintained records of cleaning activities.

: Painted engine components and related parts by using spray gun or aerosol can and masking material.

: Followed all relevant traffic laws and safety regulations.

: Utilized GPS and other navigation tools to plan routes and stay on schedule.

: Achieved safe driving records by consistently following traffic rules and regulations.

: Maintained professional and friendly demeanor during deliveries to uphold company reputation.

: Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.

: Communicated with customers to provide delivery updates and confirm delivery locations.

: Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.

: Provided exceptional service to clients, leading to increased repeat business and positive feedback.

: Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.

: Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.

: Updated logs and tracking documents accurately and according to schedule requirements.

: Generated consistent referrals and repeat business by providing friendly and fast service.

Bay Attendant

Petro Truck Stop
10.1997 - 01.2000

: Demonstrated attention to detail, ensuring thorough interior and exterior cleaning for each vehicle serviced.

: Used compressed air and detailing brushes to remove accumulated dust from buttons and crevices on dash and interior.

: Maintained a safe and organized work environment by adhering to company guidelines and OSHA regulations.

: Participated in regular staff meetings to discuss areas of improvement, share best practices, and stay updated on organizational developments.

: Promoted a welcoming atmosphere within the bay area, fostering strong relationships with returning clients.

: Ensured optimal equipment functionality by performing regular inspections and conducting necessary repairs.

: Achieved customer satisfaction providing high-quality professional service.

:Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.

: Preformed oil change's, all other maint. repair's to truck's, trailer's & vehicle's.

: Fixed flat's, changed tire's, as well as many other duties.

: Inspected vehicles and equipment for visible damage.

Education

Received 2 Certificate's - 550 Class Hour's - Auto Body & Paint

Chino Vo-Tech.
Chino Hills, CA.

Bachelor - Small Business

Kansas State University
Manhattan, KS
11-1991

High School Diploma -

Boy's Republic H.S.
Orange, CA
10-1986

Skills

    : Workplace Professionalism

    : Emotional Intelligence

    : Analytical Problem Solver

    : Reliable Work Ethic

    : Detail-Oriented Mindset

    : Strong Verbal Communication

    : Effective Written Communication

    : Strategic Decision Making

    : Intrinsic Motivation

    : Core Values Alignment

    : Strategic Business Planning

    : Strategic Vision

    : Impactful Communicator

    : Equipment Management Skills

Languages

English
Full Professional

Timeline

Owner

Wild Bill's Extreme Landscape
06.2014 - 12.2022

Personal Care Giver

Mr. & Mrs. Walter Pine
11.2013 - 06.2014

Long Haul/Yard Crew Hauler

Renzenberger/Hallcon Inc.
01.2009 - 03.2023

Attendant/Driver

Family Aid Project
10.2007 - 06.2014

Owner

Wild Bill's Extreme Landscape
01.2000 - 09.2006

Detailer/Driver

Dave's Auto Sales
03.1998 - 01.2000

Bay Attendant

Petro Truck Stop
10.1997 - 01.2000

Received 2 Certificate's - 550 Class Hour's - Auto Body & Paint

Chino Vo-Tech.

Bachelor - Small Business

Kansas State University

High School Diploma -

Boy's Republic H.S.
Bill McHugh