BILL NIEMANN
Brownsburg,IN
Summary
Professional, responsible employee. Customer focused with a confident worth ethic. Adaptable and willing to continually learn while using above average interpersonal communication skills. Enjoy working in a team environment or individually as needed.
Overview
26
26
years of professional experience
Work History
Senior-Water Treatment Specialist
US Water Systems
Indianapolis, IN
05.2018 - Current
- Senior in house sales representative for a family owned E-commerce based water treatment systems company. Primary focus is fielding phone calls and other requested inquiries on a national and international basis
- Apply a consultive and fact finding approach while providing a wide variety of point-of-use and point-of-entry water treatment solutions for both residential and commercial applications
- Assist both prospective and existing customers with the most effective treatment solution based on their overall water concerns and issues. Do so by focusing on the gathered information, budgetary concerns and analyzation of any potential water testing reports.
- Provide assistance to the customer with the design, functionality and installation set up of the recommended treatment solution
- Communicate effectively with office and warehouse staff, as well as management and customers via various platforms as follows: Net Suite CRM software, HubSpot CRM and Chat software programs, Microsoft Outlook and Teams, Contivio and Aircall phone systems
- Have exceeded over $1,000,000 in sales the last three years. Overall sales in the last five plus years are in excess of $5,000,000
Territory Manager-Certified Water Specialist
Culligan Water
Indianapolis, IN
05.2014 - 05.2018
- Represented a four county central Indiana territory for the largest water conditioning company in the United States
- Incorporated a consultive solutions based approach to determine the most cost effective, efficient way of resolving the clients problematic water issues
- Provided personal on site evaluations and water testing to residential prospects and current customers within the territory
- Maintained effective self generation methods including prospective customer contact, mass mailings, new home build sites, as well as trade shows and customer referrals
- Consistently meet commissioned base requirements with a 60% closing sales rate
- Contributed to the best overall total unit account growth, of the 22 franchise offices, in 2016.
Security Consultant
Guardian Protection Services
Indianapolis, IN
06.2010 - 05.2014
- Territory sales consultant representing the largest privately owned security system company in the nation
- Primary responsibilities included prospecting and meeting with home owners and small commercial businesses through face to face contact, telephone and mail solicitation as well as in bound company leads
- Provided professional system recommendations to the end user, based on lifestyle and or business applications, by demonstrating the latest security technologies
- Worked in conjunction with management, service contractors and customers on detailed package proposals for residential, commercial and business applications
- Earned corporate sales recognition, as a two time division winner, for a performance based vacation award
- Selected by upper management to consult with current Guardian customers regarding optional upgrades to their existing security systems
- Consistently met monthly earning and self generation quotas.
Sales Agent
Defender Direct, Inc
Indianapolis, IN
12.2008 - 06.2010
- Part of an inside telephone sales team for the largest authorized Dish Network and ADT Security retailer in the United States
- Primarily responsible for the selling and installation set up of new ADT and Dish Network accounts
- Did so by fielding incoming telephone inquiries via national marketing advertisements
- Top 3% for both ADT Security and Dish Network sales which resulted in verified installations
- Selected to a specialized group responsible for new product and systems development including the launch of a multi-million dollar call center phone system in the first quarter of 2010
Barista
Starbucks Coffee Company
Brownsburg, IN
11.2007 - 12.2008
- Certified beverage specialist responsible for the preparation and serving of top quality beverages to a varied retail customer base
- Effectively used direct interpersonal communication skills to connect with and serve the customers of this high volume location
- Utilized company point of sale system to receive and process customer payments
- Member of a team that established the highest volume of in store sales for the state of Indiana.
Cargo Handler
FedEx
Indianapolis, IN
10.2005 - 11.2007
- Responsible for the unloading of bulk truck cargo and freight from various customer semi-trailers
- Monitored semi-trailer dock loading, general area upkeep and post sort inspections.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation
On Air Personality/Production Manager
Quadcom Communications
Lufkin, TX
09.2000 - 05.2005
- On Air Personality for two 50,000 watt FM stations
- Responsible for the overall programming of the on air shift which involved taking incoming phone calls, reporting current local events as well as scheduling and conducting live guest interviews
- Wrote, voiced, produced and scheduled client commercials
- Effectively worked with station's sales staff and clients to produce a top tier commercial product
- Initiated equipment upgrades and capabilities of the station's on air studios and production room
- Voted East Texas favorite On Air Personality~2001
- Key contributor to the station's increased market listenership from number five to number two.
Education
Bachelor of Science - Food Service Management
University of North Carolina-Greensboro
Extracurricular Activities
Freelance Voice Over Artist: 1996-Present
Public Address Announcer-Butler University Athletics: 2005-2020
Game Day Emcee-Indiana Pacers Sports and Entertainment: 2007-2008
Volunteer Instructor-Junior Achievement: 2004
Volunteer Program Reader-WYFI Radio: 1998-2000
Timeline
Senior-Water Treatment Specialist
US Water Systems
05.2018 - Current
Territory Manager-Certified Water Specialist
Culligan Water
05.2014 - 05.2018
Security Consultant
Guardian Protection Services
06.2010 - 05.2014
Sales Agent
Defender Direct, Inc
12.2008 - 06.2010
Barista
Starbucks Coffee Company
11.2007 - 12.2008
Cargo Handler
FedEx
10.2005 - 11.2007
On Air Personality/Production Manager
Quadcom Communications
09.2000 - 05.2005
Bachelor of Science - Food Service Management
University of North Carolina-Greensboro