Bill Partin
Pineville,KY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Store Owner and Manager
Hillside Market LLC
2014.07 - 2023.01
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Created and monitored promotional approaches to increase sales and profit levels.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Store Manager
Tractor Supply Company
2014.01 - 2014.06
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Approved regular payroll submissions for employees.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised guests at front counter, answering questions regarding products.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Assistant Store Manager
Tractor Supply
2013.01 - 2014.01
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
Team Leader
Tractor Supply
2012.01 - 2013.01
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
Farrier
Self Employed
2007.07 - 2013.01
- Contributed to client retention by consistently providing outstanding customer service to both clients and horses.
- Monitored animals for signs of disease, illness or injury and communicated concerns to owners.
- Handled administrative work such as answering telephones and scheduling appointments for visits.
CDL Class A Driver
Part Time
2018.08 - 2021.03
- Dropped and hooked trailers and changed configuration of equipment.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts.
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Education
High School Diploma -
Cumberland Gap High School
Cumberland Gap, TNLincoln Memorial University
Harrogate, TNSkills
- Sales Leadership
- Client Service
- Financial Management
- Business Administration
- Staff Training
- Staff Management
- Customer Relations
- Coaching and Mentoring
- Investor Relations
- Verbal and Written Communication
Timeline
CDL Class A Driver
Part Time
2018.08 - 2021.03
Store Owner and Manager
Hillside Market LLC
2014.07 - 2023.01
Store Manager
Tractor Supply Company
2014.01 - 2014.06
Assistant Store Manager
Tractor Supply
2013.01 - 2014.01
Team Leader
Tractor Supply
2012.01 - 2013.01
Farrier
Self Employed
2007.07 - 2013.01
High School Diploma -
Cumberland Gap High School
Lincoln Memorial University
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