Summary
Overview
Work History
Education
Accomplishments
Certification
Timeline
Generic

Bill Raj-Marney

Redondo Beach,CA

Summary

Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Operations Supervisor

McCormick Ambulance
Compton, CA
07.2019 - 06.2025
  • Directed emergency ambulance operations daily across Los Angeles County.
  • Executed coaching and leadership development training for employees.
  • Oversaw employee relations, community outreach, marketing, and public relations initiatives.
  • Completed data analysis and reporting to inform operational performance enhancements.

Office Manager

Valerie Confections
Los Angeles
05.2019 - 02.2020
  • Formulated and executed office policies and procedures for operational efficiency.
  • Conducted general bookkeeping tasks, including bank statement reconciliation and journal entry creation.
  • Supported budget preparation, financial forecasts, and statement generation.
  • Facilitated recruitment, onboarding, and training processes for new employees.

Sample Coordinator

Taos Footwear
Gardena, CA
10.2018 - 07.2019
  • Managed inventory of sample shoes, ensuring availability for testing and evaluations.
  • Collaborated with Design and Development teams to enhance product design and functionality.
  • Assisted sales team at regional trade shows, showcasing product line.

Special Projects Manager

Sole Desire Shoes
Santa Rosa, CA
03.2016 - 10.2018
  • Directed retail operations, ensuring efficiency and compliance with customer service standards.
  • Established communication channels between corporate headquarters and district outlets for seamless coordination.
  • Resolved customer complaints swiftly, maintaining high service standards throughout.
  • Coached and developed teams to achieve sales goals and deliver exceptional service consistently.
  • Managed daily digital marketing operations, including SEO and SEM initiatives.
  • Developed and executed e-commerce strategies to boost sales and customer engagement.
  • Oversaw inventory controls and re-orders within budget parameters.

Interim Store Manager

Francesca's Collections
San Francisco, CA
10.2015 - 03.2016
  • Managed daily store operations, including opening, closing, and cash handling procedures.
  • Delivered exceptional customer service to boost sales and reduce shrinkage.
  • Recruited, trained, and supervised new employees to enhance team performance.
  • Developed effective merchandising strategies to drive revenue growth and profitability.

Education

High School Diploma -

Redondo Union High School
Redondo Beach, CA
06-2013

Associate of Science - Business Administration

Pasadena City College
Pasadena, CA

Accomplishments

  • Excellence in Customer Service - Sole Desire Shoes
  • Producer’s Top 5 - Sole Desire Shoes

Certification

  • Crucial Learning - Mastering Dialogue Trainer

Timeline

Operations Supervisor

McCormick Ambulance
07.2019 - 06.2025

Office Manager

Valerie Confections
05.2019 - 02.2020

Sample Coordinator

Taos Footwear
10.2018 - 07.2019

Special Projects Manager

Sole Desire Shoes
03.2016 - 10.2018

Interim Store Manager

Francesca's Collections
10.2015 - 03.2016

High School Diploma -

Redondo Union High School

Associate of Science - Business Administration

Pasadena City College

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Bill Raj-Marney