Bill Robinson

• Analyzed customer feedback to identify areas requiring improvement.
• Managed a team of sales representatives, ensuring successful performance.
• Increased sales by developing and implementing effective sales strategies.
• Evaluated competitors'' offerings regularly to maintain a competitive edge in the market .

Purchased freight damaged appliances of all kinds. Processed necessary repairs .Managed sales floor and Internet sales. In charge of customer service and support.

• Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
• Monitored cash drawers in Number checkout stations to verify adequate cash supply.
• Oversaw cashier operations, bookkeeping, and security.
• Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
• Maintained strong customer relations and effective customer service standards. Monitored and maintained all League functions and reports.

• Resolved customer complaints . Issuing refunds or exchanges when appropriate.
• Managed department budget, reducing expenses through cost-effective purchasing decisions.
• Assessed competitor offerings regularly to maintain a competitive edge in the market and adjust pricing as needed.
• Conducted performance evaluations for department staff,

• Organized bidding of high end contracts with municipalities securing profitable results for the company.
• Oversaw financial management of the firm, including budgeting, forecasting, and analysis, ensuring fiscal responsibility and profitability.
• Conducted periodic review of top employees to ensure they were producing and were well paid.