Bill Schneider
Lincoln,NE
Summary
Forward thinking Operations Manager with a successful background in employee recruitment & development, safety and impressive contract negotiation skills.
Overview
23
23
years of professional experience
Work History
Operations Manager
ZTrip
Lincoln, NE
05.2021 - Current
- Manage department training to enhance employee performance and boost employee productivity.
- Establish positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Advanced productivity KPIs to achieve key business goals and objectives.
- Manage applicant tracking systems.
- Responsible for developing sourcing and recruitment strategies to achieve and maintain the talent resources required to meet business needs.
- Design, implement, and maintain driver recruiting program with an emphasis on high tech recruiting practices, full utilization of social media, and focused networking with the deployment of an effective pipeline of applicants
- Manage fleet of 25 drivers and 30 vehicles to insure compliance with all DOT regulations.
Operations
United Transport, Inc
Lincoln, NE
12.2018 - 05.2021
- Maintained updated and detailed records of calls in physical and electronic database.
- Directed investigations to verify and resolve customer or shipper complaints.
- Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures and goals.
- Responded to over 100 daily caller requests with information about assistance and timeframes.
- Coordinated repairs to vehicles to maintain fleet operations.
Operations Manager
OMALiNK
Lincoln, NE
07.2015 - 12.2018
- Successfully managed team of 25 customer service and transportation professionals, achieving company benchmarks and goals.
- Oversaw all aspects of business, including business development, budgeting, forecasting, human resources and employee training.
- Communicated effectively with all levels of the business hierarchy, from drivers to upper management providing excellent leadership.
- Negotiated contracts with businesses and agencies to ensure profitability.
Operations
Beatrice Freight Line, Inc
Lincoln, NE
01.1994 - 05.2010
- Supervised over 40 transportation professionals ensuring employee growth, development, safety and compliance at all times
- Grew sales and provided excellent customer service, forming key relationships with major corporations such as Goodyear, Fedex, Toro, ConAgra and Burlington Northern.
- Responsible for accurate dispatch of drivers ensuring smooth business operations and long term customer partnerships.
Education
Bachelor of Arts - Journalism
University of Nebraska
Lincoln, NESkills
- Budgeting and forecasting
- Supply Chain Management
- Risk analysis and management
- Supply Chain Distribution
- Contract Review and Recommendations
- Relationship Development
- Logistics Management
- Operations management
- Employee relations and conflict resolution
Timeline
Operations Manager
ZTrip
05.2021 - Current
Operations
United Transport, Inc
12.2018 - 05.2021
Operations Manager
OMALiNK
07.2015 - 12.2018
Operations
Beatrice Freight Line, Inc
01.1994 - 05.2010
Bachelor of Arts - Journalism
University of Nebraska
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