Bill South
Tuscumbia,AL
Summary
Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
33
33
years of professional experience
Work History
Account Manager
Motion
04.1991 - 12.2023
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Developed customized account plans for clients to help them achieve their business goals.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Streamlined internal processes for better efficiency in account management tasks.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
Education
Bachelor of Arts - Business
University of North Alabama
Florence, AL05.1989
Associate of Applied Science - Drafting / CAD
Shoals Community College
Muscle Shoals, AL05.1992
Skills
- Advertising
- Brand Management
- Lead Development
- Sales Analysis
- Business Development
- Project Management
- Trend Forecasting
- Converting Leads
- Vendor Relations
- Sales Development
Accomplishments
- Successfully managed $10,000,000 in sales volume.
- Developed account base from $4,500,000 per year to $10,000,000 per year within 12 years.
- Consistently exceeded sales goals, placing in top 5 of sales representatives in the Nashville Division and the new Gulf Division .
- Consistently exceeded monthly sales quotas by more than 22 years.
Timeline
Account Manager
Motion
04.1991 - 12.2023
Bachelor of Arts - Business
University of North Alabama
Associate of Applied Science - Drafting / CAD
Shoals Community College
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