Bill Trammell
Tuttle,OK
Summary
Experienced Manager with 36 years in the Oil & Gas Industry, overseeing Natural Gas Compression facilities and field service activities. Demonstrated success in team building, expense reduction, profit increase, and ensuring customer satisfaction. Known for providing strategic and innovative ideas to develop a cohesive business unit. Dedicated professional with a track record of meeting company goals through consistent and organized practices. Thrives under pressure and excels at adapting to new situations and challenges to enhance the organizational brand.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Shop Manager Sr
Archrock, LLC.
02.2019 - 12.2024
- Provide safety awareness training correlating with all company and customer policies and guidelines to ensure safe operations.
- Scheduled and coordinated all make ready related activities, maintaining efficient and thorough care provided for the equipment for new rental applications of service.
- Communicate with customers, sales, engineering and all internal personnel to meet the needs of the contract in a timely manner.
- Perform frequent inspections and oversight to ensure my team provided thorough and accurate repairs to the equipment in a timely manner to increase company and customer satisfaction.
- Maintained a clean and safe work environment for both customers and employees.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Recruited, trained, and mentored a high-performing staff, fostering a positive work environment that encouraged teamwork and collaboration.
- Implemented effective cost control measures to reduce overheads and maintain profitability.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Service Manager Sr
Archrock, LLC.
04.2018 - 01.2024
- Provide safety awareness training correlating with all company and customer policies and guidelines to ensure safe operations.
- Schedule and coordinate all service-related activities in maintaining timely and thorough care of equipment with a key focus being on Safety and production reliability.
- Communicate with customers continually to meet the needs of operation support and issue resolution.
- Perform Quality Control Inspections to ensure my team provides complete and accurate care to our customers
- Established team priorities, maintained schedules and monitored performance.
Emissions Manager
Archrock, LLC.
09.2015 - 03.2018
- Coordinate, schedule and direct pre-compliance emissions testing activities in 6 states.
- Review testing protocols defined for each state, county and location to provide accurate and successful emissions testing.
- Increase safety awareness by implementing consistent safety meetings and employee participation programs.
- Review testing accuracy and record keeping ensuring units are meeting guidelines of protocol.
- Review vehicle monitoring system and driving habits to ensure proper behaviors are consistent with all employees on team.
- Trouble shoot issues with emissions systems on Natural Gas-Powered Engines failing to meet desired limits to provide direction to accurately obtain successful test.
Operations Manager
Archrock, LLC.
08.2010 - 08.2015
- Oversaw activities of multiple Service Managers, Field Service Technicians and Administrative support staff.
- Elevated safety culture by encouraging personnel participation.
- Oversaw financial and operational performance of the business unit, consistently meeting goals and KPIs.
- Expertly turnaround behind-schedule, over-budget projects.
- Implemented innovative procedures to enhance productivity.
- Developed and enhanced relationships to resolve conflicts, ensuring satisfaction for both the company and customers.
- Proven record in managing and producing high-quality service delivery models.
- Managed effective initiatives encouraging productivity through rewarding positive behaviors.
- Gained respect by achieving high performance levels from employees while sustaining a positive working environment.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Addressed and rectified unauthorized activities.
Regional Service Manager
Archrock, LLC.
02.2002 - 08.2010
- Manage and oversee Field Operations for assigned regions including Oklahoma, Kansas, and Northern Texas.
- Optimized utilization of personnel, equipment, and materials to achieve financial targets.
- Communicate effectively with applicable parties, identifying customer needs and providing solutions.
- Ensured full implementation and promotion of Health, Safety & Environmental standards and policies.
- Encourages an environment valuing both individuality and professional achievements of employees.
- Regularly attend Service Quality meetings organized by Service Managers with customers to ensure our services and products meet customer requirements.
- Ensure staff receives adequate training, resources and support to perform a safe and high-quality job.
- Delegate’s responsibilities and activities necessary to enhance the role of every team member.
- Encourage personnel to work to the best of their ability as part of the team through open communications, regular meetings, coaching and counseling, with attention to their needs, and recognition their contributions.
Field Service Manager
Archrock, LLC.
05.1997 - 02.2002
- Provide technical and operational expertise and champions’ service performance, creating customer & employee satisfaction.
- Coordinates deployment of equipment, materials and personnel to the job site at optimum utilization.
- Coordinate tasks with other Service Managers and customers to minimize equipment downtime and most effectively utilization of personnel.
- Implements, manages and communicates performance measures for all areas of responsibility.
- Champions Health, Safety & Environmental Policies, Standards and process improvement.
- Serve as a first point of contact for customers and provides technical / operation expertise in response to customer inquiries.
- Participates in weekly management reviews, measures of performance with team, and develop and execute action plans for improvement.
Shop Supervisor
Archrock, LLC.
07.1991 - 05.1997
- Supervised and coordinated activities of workers engaged in performing maintenance and overhauls on rental compression fleet.
- Scheduled service work in a defined area that ensures the customers’ needs are met as cost effectively as possible in a timely manner.
- Monitored technicians performance to ensure the accuracy and completeness of service and parts met guidelines of type of maintenance being performed.
- Maintained good customer relationships and works to generate repeat business by providing exceptional service to the end user.
- Make inspections to verify that the equipment is clean, operational and safe
- Promoted and supported good housekeeping practices, safety and quality within area of responsibility.
Field Service Technician
Archrock, LLC.
08.1989 - 07.1991
- Perform overhauls, preventive and corrective maintenance on gas compression equipment on site at client locations
- Directed, coordinated, and assisted with scheduled and unscheduled equipment repairs and maintenance
- Followed all Health, Safety & Environmental procedures in performing tasks
- Proficiently, accurately and efficiently diagnosing and repairing mechanical problems on multiple compressor systems
- Dedicated to customer service and maintained professional working relationships with customers and co-workers
- Viewed as technical resource by others
Shop Technician
Archrock, LLC.
08.1988 - 08.1989
- Performed maintenance and overhauls on gas compression equipment, components and instrumentation.
- Maintained good working knowledge of standard operating procedures related to gas compressor maintenance and repair.
- Proficiently and accurately diagnosed mechanical problems.
- Competent knowledge of overhauling compressors, checking bearings, crankshaft, etc.
- Adhered to all safety and company regulations while performing all tasks.
Education
Associate - In Applied Science, Diesel and Heavy Equipment
Oklahoma State University Tech. Branch
01.1988
Skills
- Safety Awareness Training
- Customer Relations & Satisfaction
- Field and Facility Operations Management
- Problem Resolution & Process Improvement
- Recruiting and Hiring Personnel
- Quality and Production Management
- Cost Reduction and Control
- Management team building
- Operational oversight
Certification
- Weatherford Management Development Workshop #32
- Universal Compression Managing for Results 1 & 2
- Taproot Incident Investigation & Root Cause Analysis Course
- Fred Pryor Seminars Coaching Skills for Managers and Supervisors
- Code of Business Conduct
- Dale Carnegie Course
- Skill Path Coaching and Teambuilding Skills for Managers and Supervisors
- Skill Path Managing Multiple Projects, Objectives and Deadlines
Timeline
Shop Manager Sr
Archrock, LLC.
02.2019 - 12.2024
Service Manager Sr
Archrock, LLC.
04.2018 - 01.2024
Emissions Manager
Archrock, LLC.
09.2015 - 03.2018
Operations Manager
Archrock, LLC.
08.2010 - 08.2015
Regional Service Manager
Archrock, LLC.
02.2002 - 08.2010
Field Service Manager
Archrock, LLC.
05.1997 - 02.2002
Shop Supervisor
Archrock, LLC.
07.1991 - 05.1997
Field Service Technician
Archrock, LLC.
08.1989 - 07.1991
Shop Technician
Archrock, LLC.
08.1988 - 08.1989
Associate - In Applied Science, Diesel and Heavy Equipment
Oklahoma State University Tech. Branch
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