Billandah Jeune
Lansdowne,,PA
Summary
Dedicated Psychology graduate with a solid foundation in behavioral science, research methodologies, and data analysis. Experienced in applying psychological principles to real-world settings through academic projects. Skilled in communication, critical thinking, and problem-solving. Committed to leveraging knowledge and skills to contribute effectively to a dynamic team or research environment.
Overview
7
7
years of professional experience
Work History
Barista
La Colombe, Philadelphia International Airport
01.2019 - Current
- Developed strong interpersonal skills by engaging with a diverse clientele, ensuring a welcoming and inclusive environment
- Enhanced active listening skills and empathy by addressing customer concerns and preferences, contributing to a positive customer experience
- Successfully managed stress by efficiently handling over 100 customer interactions per hour, utilizing prioritization and multitasking skills to ensure smooth operations while maintaining composure and delivering excellent service in a fast-paced, high-pressure environment
Adult Caregiver
Bartley Family
06.2021 - 02.2022
- Contact Number: 717-202-9750
- Provided comprehensive daily care for a 70-year-old man with dementia, including bathing and feeding to ensure his well-being
- Applied communication strategies to calm the individual during periods of confusion and anxiety, helping to manage dementia-related symptoms
- Monitored and documented behavioral changes, collaborating with family members to adapt care routines and improve the quality of life
Babysitter/Childcare Provider
St. Jour Family
06.2017 - 12.2018
- Contact Number: 610-623-0891
- Facilitated activities designed to support cognitive development and learning, tailored to the interests and abilities of a 5-year-old child
- Demonstrated strong observational skills to monitor the child's behavior, identifying potential developmental milestones and areas for support
- Taught him to organize toys, wash hands, and share by leading by example.
Education
Bachelor of Science - Psychology
Drexel University
Philadelphia, PA06.2024
Skills
- Writing
- Behavioral Observation
- Analytical Thinking
- Research & Data Analysis
- SPSS Statistical Software
- Computer: Microsoft Office (Word, Excel, PowerPoint)
Awards
- Dean's List in the College of Arts and Sciences - 2023-24
Timeline
Adult Caregiver
Bartley Family
06.2021 - 02.2022
Barista
La Colombe, Philadelphia International Airport
01.2019 - Current
Babysitter/Childcare Provider
St. Jour Family
06.2017 - 12.2018
Bachelor of Science - Psychology
Drexel University
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