Experienced Worker with over 23 years of experience in Logistics. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Warehouse Account Manager
Federal Companies
02.2023 - Current
Defined clear targets and objectives and communicated to other team members.
Assisted in organizing and overseeing assignments to drive operational excellence.
Identified and communicated customer needs to supply chain capacity and quality teams.
Maximized performance by monitoring daily activities and mentoring team members.
Improved safety procedures to create safe working conditions for workers.
Manage 11 staffing members including 3 supervisors, 7 associates, and 1 janitorial.
Operational Supervisor
Ryder Logistics
01.2013 - 07.2022
Managed logistics procedures, day-to-day workflow and employee performance to increase efficiency
Provided smooth operations by maintaining communication with supervisors of other departments
Researched issues to address shipping errors and packaging mistakes
Assessed employees' strengths and delegated tasks based upon expertise and knowledge
Identified and corrected performance and personnel issues negatively impacting team and business operations
Coordinated day-to-day and long-term activities within various business platforms
Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity
Oversaw daily loading and unloading of outbound trailers, replenishing of pallets, inventory management and supervising work of 30 to 40 employee's.
Operational Supervisor
Schneider Logistics
01.2007 - 01.2013
Consistently met company and department objectives within budget and time constraints
Researched issues to address shipping errors and packaging mistakes
Designed warehouse layouts to maximize usability of available storage space
Established and maintained professional relationships with carriers, warehouses, customers, and sales force
Oversaw 40 employees through evaluations, scheduling and training
Education
A.A.S. Degree -
Illinois Central College
East Peoria, IL
1995
Skills
Multiple SAP systems
Business Management: Pressure
Motivation: Leading with Vision
Organizing Tasks and Creating Uninterrupted Time
Managing Multiple Projects, Objectives and Deadlines
Process improvement strategies
Workforce training
Policies and procedures implementation
Troubleshooting and problem solving
Multi-site operations
Key Performance Indicators
Customer Service
DEA clearance while working in Pharmacy
Supervision
Documentation and reporting
Certification
Skills Red Prairie MSD Application Microsoft Office/LotusNotes AS400 First Aid/CPR Certification WRQ Data Acquisition System Microsoft AccessJob-Related Training
Excelling as a First-Time Manager or Supervisor
Dealing with Unacceptable Behavior
Business Management: Pressure
Leadership Foundations
Motivation: Leading with a Vision
Organizing Tasks and Creating Uninterrupted Time
Managing Multiple Projects, Objectives and Deadlines