Billee David
Jackson,MS
Summary
Highly motivated professional with 9 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager, leader, and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Owner/Operator
Charmed Ice
2015 - Current
- Developed business plan and budget to maximize profitability.
- Analyzed market trends and customer feedback to identify opportunities for growth.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Created marketing strategies to drive revenue and increase brand visibility.
- Oversaw hiring process for new employees, from recruiting to onboarding training.
- Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
Key Holder
Dollar General Store
04.2018 - 05.2022
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Streamlined opening and closing procedures as integral member of store staff.
Personal Care Assistant
Promise Keepers LLC
01.2011 - 02.2018
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Provided companionship to elderly and disabled clients in their homes or other residential facilities.
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
- Accompanied clients to medical appointments and provided transportation services when necessary.
- Prepared meals according to dietary requirements and assisted in feeding when needed.
Education
Associate of Arts -
Hinds Community College
Raymond, MS05.2011
High School Diploma -
Terry High School
Terry, MS05.2008
Skills
- Operations Management
- Operational Reporting
- Mechanical Recoveries
- Financial Planning
- Schedule Coordination
- Account Management
- Project Management
- Report Preparation
- One Call Resolution
- Quality Assurance
- Training and Mentoring
- Call Monitoring
- Handling Escalations
- Administrative Support
- Customer Retention
Certification
- Certified Personal Care Assistant
- Certified Pharmacy Technician
- Certified in CPR & BLS
Timeline
Key Holder
Dollar General Store
04.2018 - 05.2022
Personal Care Assistant
Promise Keepers LLC
01.2011 - 02.2018
Owner/Operator
Charmed Ice
2015 - Current
Associate of Arts -
Hinds Community College
High School Diploma -
Terry High School
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