Summary
Overview
Work History
Education
Skills
Timeline
Generic
Billee A Burrell

Billee A Burrell

Eight Mile,AL

Summary

To Whom It May Concern: I'm writing to apply for the position of Customer Service Agent. I am confident that my skills are aligned with the role, and that I would be an excellent fit for your organization. As you can see from my resume, I have some gaps in my employment. It was mainly to be a stay at home mom for my toddler son and unforeseen circumstances of my husband becoming ill and no longer able to work away from home. During this time, I have been providing at home care needs for my disabled husband who needs very little supervision. I am now ready to return to a regular job and apply my skills in becoming a Licensed Insurance Agent. I have twenty plus years of experience in Sales and Customer Service. I worked as a Customer Service Representative for twenty plus years for a variety of fields in which efficiency, communication, computer and customer service skills were needed. I believe this makes me an ideal candidate for a job as a Licensed Insurance Agent with your Company. During my time off, I have kept up with the developments in the Customer Service Industry. I have Diversity Training Skills, Sales Skill Training related to Customer Service at Company. As well as Customer Focus Skills Training. Also keeping up with ever changing computer software. I believe my experiences and track record make me an excellent fit for this opportunity. I have enclosed my resume for Sincerely, Objective: To attain employment with a company that allows for advancement and expansion of my intellectual and creative abilities.

Overview

43
43
years of professional experience

Work History

Arise Virtual Solutions
01.2018 - Current

Office Manager

H and H Financial Services
01.2012 - 01.2014

Customer Service Agent

The Ryla Corporation
01.2009 - 01.2010

Office Clerk

Long’s, Resources
01.2006 - 01.2009

Office Manager

Daphne’s Fast Tax
01.2006 - 01.2006

Agent

MSR, Growing Family First Foto, Springhill Memorial Hospital
01.2004 - 01.2006

Cashier Clerk

Sam’s Wholesale Warehouse
01.2004 - 01.2004

Office Manager

Jackson-Hewitt Tax Services
01.2002 - 01.2004

Nurse’s Assistant

Care, C/O Mrs. Wanda Morrison
01.2003 - 01.2003

Collection Agent

NCO Financial Systems
01.2002 - 01.2002

Reservation Agent

The Hertz Corporation
01.2000 - 01.2002

Catalog Sales Consultant, Service&Repair Agent, Repair Parts

Sears TeleService Center
01.1989 - 01.2000

Cashier

Circle K Corporation
01.1997 - 01.1999

Attendant

Hunter’s Coin Laundromat
01.1986 - 01.1987

Cosmetologist

The Hair Gallery Inc
01.1985 - 01.1986

Public Safety Dispatcher

Daphne Police Dept
01.1983 - 01.1984

Estes Health Care Center
01.1981 - 01.1981

Education

PC Specialist -

Long’s Computer Learning Center
2003

Southwest State Technical College
1983

Coastal Training Institute
1985

School of Cosmetology

C. N. A. Certificate -

Robertsdale Area Vocational Center
1981

High School Academic Diploma -

Fairhope High School
1981

Skills

  • Skills and Abilities:
  • Seventeen Years of proven customer service abilities
  • Operate a Switchboard
  • 10 key punch
  • Punctual
  • Efficient in 2007 Microsoft Office Suite
  • Type 45 words per minute
  • Customer Service
  • Extensive Communication Skills
  • Effective Listener
  • Self Motivated
  • Detail oriented
  • Goal oriented
  • Team Player
  • Multi-Tasking ability
  • Works well with little or no supervision
  • Able to works well under stressful situations
  • Versatility
  • Diversity
  • Resourceful
  • Certified Nursing Assistant
  • Job Training Skills
  • Customer Focus Skills Training
  • Quality Assurance Monitoring Training
  • Quality Assurance Coaching Training
  • Sales Skills Training
  • Diversity Skills Training
  • Career Opportunity Training
  • Hobbies
  • I’m passionate about cooking, baking, sewing, and gardening
  • Personality Traits
  • Friendly
  • Passionate
  • Courteous
  • Honest
  • Compassionate
  • Personality Traits Continued:
  • Thoughtful
  • Observant
  • Focused
  • Easy talk to
  • Outgoing
  • Determined
  • Persistent
  • Creative
  • Loyal
  • Devoted
  • Sensitive
  • Quick Thinker
  • Sense of Humor
  • Debater
  • Intellectual
  • Competitive
  • Trustworthy
  • Dependable

Timeline

Arise Virtual Solutions
01.2018 - Current

Office Manager

H and H Financial Services
01.2012 - 01.2014

Customer Service Agent

The Ryla Corporation
01.2009 - 01.2010

Office Clerk

Long’s, Resources
01.2006 - 01.2009

Office Manager

Daphne’s Fast Tax
01.2006 - 01.2006

Agent

MSR, Growing Family First Foto, Springhill Memorial Hospital
01.2004 - 01.2006

Cashier Clerk

Sam’s Wholesale Warehouse
01.2004 - 01.2004

Nurse’s Assistant

Care, C/O Mrs. Wanda Morrison
01.2003 - 01.2003

Office Manager

Jackson-Hewitt Tax Services
01.2002 - 01.2004

Collection Agent

NCO Financial Systems
01.2002 - 01.2002

Reservation Agent

The Hertz Corporation
01.2000 - 01.2002

Cashier

Circle K Corporation
01.1997 - 01.1999

Catalog Sales Consultant, Service&Repair Agent, Repair Parts

Sears TeleService Center
01.1989 - 01.2000

Attendant

Hunter’s Coin Laundromat
01.1986 - 01.1987

Cosmetologist

The Hair Gallery Inc
01.1985 - 01.1986

Public Safety Dispatcher

Daphne Police Dept
01.1983 - 01.1984

Estes Health Care Center
01.1981 - 01.1981

PC Specialist -

Long’s Computer Learning Center

Southwest State Technical College

Coastal Training Institute

School of Cosmetology

C. N. A. Certificate -

Robertsdale Area Vocational Center

High School Academic Diploma -

Fairhope High School
Billee A Burrell