Summary
Overview
Work History
Education
Skills
Work Availability
Websites
Timeline
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Billi Bendel

Billi Bendel

Tucson,AZ

Summary

Experienced Leave of Absence Specialist dedicated to managing over 200 leave requests annually at Health and Well-being Inc., ensuring strict compliance with FMLA and ADA regulations. Streamlined processes, reducing processing time by 25% and boosting employee satisfaction by 15%. Proven ability to collaborate with HR and management to develop and implement effective leave policies. Possesses strong organizational and communication skills with focus on enhancing consistency and efficiency within organization.

Overview

11
11
years of professional experience

Work History

Benefits Specialist - Leave of Absence Specialist

Mount Graham Regional Medical Center
10.2023 - Current
  • Managed and administered over 150 leave of absence requests annually, ensuring compliance with FMLA and ADA regulations
  • Streamlined leave administration processes, reducing processing time by 25% and increasing employee satisfaction by 15%
  • Collaborated with HR and management to develop and implement new leave policies, improving consistency and communication across organization
  • Served as a point of contact for employees seeking information about their leave options, providing knowledgeable assistance in navigating complex situations.
  • Provided compassionate support to employees experiencing personal or family medical issues, easing the stress of navigating leave processes.
  • Conducted thorough audits of leave records to ensure accuracy and compliance with company policies and regulations.
  • Collaborated with payroll team to ensure accurate tracking of paid time off balances during leaves of absence.
  • Collaborated with HR to develop and maintain up-to-date benefits manual.
  • Coordinated and conducted employee orientations to promote understanding of coverage and options.
  • Implemented open enrollment system to streamline benefits processes for employees.
  • Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
  • Observed strict procedures to maintain data and plan participant confidentiality.
  • Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
  • Built relationships with vendors to foster quality service delivery.
  • Checked employees' benefits enrollment for accuracy and inputted all data into UKG.

HR Generalist

Mount Graham Regional Medical Center
09.2023 - Current
  • Coordinated administrative tasks for HR department, including employee onboarding, data entry, and file management
  • Supported Leave of Absence with documentation, meeting scheduling, and communication efforts
  • Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Served as a trusted advisor to employees at all levels of the organization regarding career development, workplace policies, and conflict resolution.
  • Administered payroll accurately, ensuring timely payment processing while minimizing errors in calculations or deductions.
  • Managed benefits administration, ensuring accurate enrollment and timely processing of claims.
  • Coached managers on effective performance management techniques, fostering a culture of continuous improvement among staff members.
  • Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
  • Supported company growth by leading successful recruitment and hiring campaigns.
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Assisted with writing job postings and job descriptions for boards.
  • Collaborated with managers to identify and address employee relations issues.
  • Advocated for staff members, helping to identify and resolve conflicts.
  • Assisted in management of employee benefits programs, contributing to 20% reduction in administrative overhead
  • Streamlined HR processes for increased efficiency and reduced administrative workload.

HR Specialist

Mount Graham Regional Medical Center
06.2022 - Current
  • Ensured compliance with federal, state, and local labor laws through regular audits and policy updates.
  • Assisted employees in resolving conflicts through mediation services, leading to improved working relationships among team members.
  • Enhanced employee satisfaction by implementing streamlined HR policies and procedures.
  • Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
  • Provided support during organizational restructuring efforts, minimizing disruptions to daily operations while ensuring fair treatment of affected employees.
  • Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
  • Boosted employee retention rates, offering competitive benefits and fostering supportive work environment.
  • Advocated for employee wellness programs, contributing to healthier workplace.
  • Developed and maintained up-to-date database of employee records, ensuring compliance with legal requirements.
  • Administered employee benefits programs and assisted with open enrollment.
  • Developed and implemented onboarding and orientation programs for new employees.

HR Assistant

Mount Graham Regional Medical Center
02.2022 - Current
  • Organized new employee orientation schedules for new hires.
  • Answered and redirected incoming phone calls for office.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Created and completed personnel action forms for hires, terminations, title changes and terminations.
  • Processed employee termination paperwork at direction of supervisory staff.
  • Updated and maintained employee attendance records.
  • Scheduled and coordinated interviews between hiring managers and potential candidates.
  • Created job descriptions on boards for vacant jobs.
  • Conducted exit interviews with terminated employees.
  • Set up orientations and initial training for new employees.
  • Monitored and analyzed employee satisfaction survey results.
  • Compiled employee records from individual departments to maintain central files.
  • Checked references for potential candidates.
  • Participated in job fairs to recruit new talent.
  • Converted employee status from temporary to permanent.
  • Aided staff with employee performance review paperwork and documentation.
  • Processed documentation for employee actions such as new hires, grievance resolutions and terminations.

Business Office Manager

Arizona CDJR, Inc
03.2014 - 02.2022
  • Resolved financial discrepancies and customer billing issues with timely attention.
  • Updated reports, managed accounts, and generated reports for company database.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Coordinated with IT department to resolve technical issues swiftly, minimizing downtime and maintaining operational continuity.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Standardized document handling procedures to enhance accessibility and retrieval times for critical information.
  • Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
  • Led team meetings to foster collaborative environment, improving cross-departmental communication and project outcomes.
  • Ensured compliance with company policies and industry regulations through regular audits and process updates.
  • Streamlined invoice processing to ensure timely payments to suppliers, improving relationships and trust with key partners.
  • Oversaw daily operations, identifying bottlenecks and implementing solutions to enhance workflow and productivity.
  • Enhanced customer satisfaction by addressing inquiries promptly and resolving issues professionally.
  • Conducted performance evaluations for employees, identifying areas for improvement and providing constructive feedback.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Education

No Degree - Human Resources

Society For Human Resource Management
Tucson, AZ
06-2025

Skills

  • HRIS Systems
  • HRIS proficiency
  • Timekeeping Systems
  • Disability management
  • Employee Relations
  • Discretion and Confidentiality
  • Interpersonal abilities

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Benefits Specialist - Leave of Absence Specialist

Mount Graham Regional Medical Center
10.2023 - Current

HR Generalist

Mount Graham Regional Medical Center
09.2023 - Current

HR Specialist

Mount Graham Regional Medical Center
06.2022 - Current

HR Assistant

Mount Graham Regional Medical Center
02.2022 - Current

Business Office Manager

Arizona CDJR, Inc
03.2014 - 02.2022

No Degree - Human Resources

Society For Human Resource Management

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