Billie Applegate
Panama City,FL
Summary
Dynamic professional with extensive experience in detailing at All in One, recognized for reducing damage claims through meticulous vehicle care. Proven expertise in construction detailing and exceptional customer service skills, enhancing client satisfaction and fostering repeat business. Adept at implementing efficient processes and training team members to achieve operational excellence.
Eager Desired Position with significant experience in delivering exceptional customer service in fast-paced dining environments. Proven ability to enhance guest satisfaction through efficient service and attention to detail. Demonstrated skills in team collaboration and maintaining positive dining experience.
Overview
10
10
years of professional experience
Work History
Detailing
All in One
Panama City, FL
03.2022 - 09.2025
- Reduced instances of damage claims by carefully handling customers'' vehicles during the detailing process.
- Prepared comprehensive reports detailing investigative findings, supporting effective prosecutorial efforts in court cases.
- Devised documentation for each app, detailing operation aspects, functions, capabilities and features.
- Maintained diver's logbook detailing dives, medical examinations, courses taken, and personal equipment maintenance.
- Improved client satisfaction with thorough detailing and polishing, resulting in repeat business.
- Delivered consistent quality results with thorough vacuuming, shampooing, and detailing of vehicle interiors.
- Completed reports detailing network and systems performance and downtime issues.
- Compiled post-conference reports detailing insights into attendee feedback and recommendations for future improvements.
- Developed comprehensive inspection reports, detailing findings and recommendations for addressing identified concerns.
- Assisted project management teams with budgeting and scheduling tasks related to rebar detailing activities.
- Maintained a clean workspace for increased safety and efficiency in the car detailing process.
- Compiled daily field report, detailing all key activities and outlining project progress for stakeholders.
Host, Waitress
Toms River Dinner
Toms River Nj
05.2018 - 08.2020
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system to optimize seating arrangements and minimize wait times.
- Assisted in training new hosts on operational procedures and customer service standards.
- Coordinated with kitchen staff to ensure timely order delivery and guest satisfaction.
- Maintained cleanliness and organization of host station and dining area.
- Handled customer inquiries and resolved issues promptly to enhance dining experience.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Resolved guest inquiries and concerns promptly to maintain positive relationships.
- Coordinated with kitchen staff to streamline order flow during peak hours.
Team Lead
Wawa
Toms River, NJ
04.2015 - 02.2018
- Supervised daily operations, ensuring team adherence to Wawa's service standards.
- Trained new team members on operational procedures and safety protocols.
- Monitored inventory levels, coordinating timely restocking of products for optimal customer satisfaction.
- Implemented efficiency improvements in workflow processes, enhancing overall team performance.
- Coached team members in techniques necessary to complete job tasks.
- Collaborated with management to develop strategies for increasing sales and improving service delivery.
Education
Certified CNa, CHHA -
Karing With Kindness
Beachwood, NJ05-2026
Skills
Great communication skills
Vehicle detailing
Pay close attention to detail always
Expert detailing
Accomplishments
Passing the CNA chha testing and getting nursing license in the state of Florida for both of them.
Timeline
Detailing
All in One
03.2022 - 09.2025
Host, Waitress
Toms River Dinner
05.2018 - 08.2020
Team Lead
Wawa
04.2015 - 02.2018
Certified CNa, CHHA -
Karing With Kindness