Summary
Overview
Work History
Education
Skills
Timeline
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Billie Gilbert

Tuscumbia

Summary

  • Over 7 years of experience providing exceptional customer service and building strong relationships with clients in retail and wellness environments.
  • Proven ability to maintain clean, organized, and welcoming spaces, ensuring a professional and sanitary environment.
  • Skilled in handling scheduling, cash transactions, and record-keeping accurately and efficiently.
  • Strong team player who collaborates effectively to support colleagues and improve workflow.
  • Quick learner, able to adapt to new procedures, technologies, and workplace systems.
  • Recognized for compassion, friendliness, and professionalism in every interaction with customers and clients.
  • Successfully trained and mentored team members to enhance performance and customer satisfaction.

Overview

5
5
years of professional experience

Work History

Manager/sales Associate

Sweet Annie Boutique
08.2017 - 01.2023
  • Managed daily operations, including scheduling, inventory, and customer service.
  • Built strong customer relationships through friendly and attentive service.
  • Trained and supervised new staff, ensuring smooth workflow and team collaboration.
  • Performed daily cleaning and upkeep of the store to ensure a clean and welcoming environment for customers.
  • Resolved customer issues professionally and efficiently.
  • Maintained organized records, handled cash and transactions accurately, and balanced daily sales reports.

Herbalife Distributor

Wave Nutrition
10.2019 - 05.2020
  • Assisted customers with orders and health related products.
  • Maintained a clean and welcoming environment
  • Learned new products and recipes quickly to provide timely service
  • Handled cash, processed transactions, and sale records
  • Collaborated closely with team members to ensure smooth operations, timely service, and positive customer experience

Seasonal Worker

Ikes Beach Services
04.2019 - 09.2019


  • Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
  • Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
  • Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
  • Demonstrated flexibility by adapting to varied work schedules as needed during peak seasons, ensuring adequate staff coverage at all times.
  • Assisted customers with rentals, reservations, and inquiries, providing friendly and professional service.
  • Handled cash, processed payments, and maintained accurate records of rentals.

Education

Hubbertville High School
Hubbertville AL
05.2018

Skills

  • Strong organizational and multitasking abilities
  • Teamwork and reliability
  • Quick to learn new skills
  • Friendly and professional
  • Maintaining clean, safe, and sanitary environments
  • Great communication

Timeline

Herbalife Distributor

Wave Nutrition
10.2019 - 05.2020

Seasonal Worker

Ikes Beach Services
04.2019 - 09.2019

Manager/sales Associate

Sweet Annie Boutique
08.2017 - 01.2023

Hubbertville High School

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Billie Gilbert