BILLIE HOWARD
New Palestine,IN
Summary
Results-driven professional with 21 years of management and leadership experience. Proven ability to prioritize tasks and solve complex problems, enhancing operational efficiency. Recognized for strong communication and creative thinking skills. Committed to leveraging expertise to drive organizational success.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Licensed Behavioral Specialist/Director
THERAPEUTIC INDEPENDENT CONTRACTOR
Indianapolis, IN
08.2022 - 08.2022
- Maintained professional working relationships and promoted open lines of communication with staff.
- Measured process productivity and utilized results to make helpful consult recommendation.
- Developed referral networks for community resources available for behavioral health services.
- Collaborated as needed with multidisciplinary teams to ensure cohesive treatment plans.
- Participated in multi-disciplinary team meetings to discuss progress and plan future actions.
- Offered hands-on learning opportunities to develop self-esteem and life skills.
- Reviewed relevant research literature regarding effective behavioral interventions.
- Developed personalized behavior intervention plans based on assessment results.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Reviewed customer and staff feedback to improve operational strategies and eliminate obstacles.
- Strategized with leadership to stay ahead of changing customer needs and labor planning concerns.
- Built strong relationships with suppliers and key customers to secure competitive products and prices.
- Identified development needs and provided planning and leadership to achieve program implementation.
Senior Clinical Independent Coordinator
EHome Behavioral Care
Indianapolis, Indiana
07.2021 - 08.2022
- Delivered projects ahead of deadlines by prioritizing workflows and managing schedules effectively.
- Established relationships with credible information sources, enhancing research quality.
- Created standardized templates for consistent documentation in research activities.
- Administered specialized therapeutic procedures, assessing cases and developing customized treatment plans.
- Coordinated mental health awareness workshops to educate staff and clients effectively.
- Evaluated counseling program outcomes based on measurable client progress toward established goals.
- Modified treatment strategies in response to evolving client conditions to ensure optimal care.
- Facilitated communication between different departments in order to resolve issues quickly.
Licensed Mental Health Counselor
The Otis Bowen Center
Indiana
08.2021 - 10.2021
- Company Overview: Virtual/Online Therapist Provider. Deliver and Receive Mental Health Services via the phone, messaging or video session platform. Provider offer a variety of plans, including single sessions and subscription-based services.
- Developed and implemented treatment plans based on clinical experience and knowledge.
- Virtual/Online Therapist Provider. Deliver and Receive Mental Health Services via the phone, messaging or video session platform. Provider offer a variety of plans, including single sessions and subscription-based services.
Senior Level Behavioral Health Counselor
Indiana University Health/Physicians
Indianapolis, IN
06.2017 - 09.2021
- Collaborated with mental health professionals and other staff members to perform clinical assessments and developed treatment plans.
- Organized, and led structured programs of counseling, work, study, recreation and social activities for clients.
- Consulted and coordinated with healthcare team members to plan, implement, or evaluate patient care plans.
- Treated patients en route to hospitals or at disaster site triage centers.
- Referred patients to specialized health resources and community agencies for further assistance.
- Used computers to complete necessary patient charts and documentation on patients' progress.
- Provided product information and resolved concerns to assist customers.
Assessment/Discharge/Therapist/Coordinator
Valle Vista Health System
Greenwood, IN
01.2019 - 04.2020
- Coordinates the discharge planning and social service program, identifies patients needing psychiatric/mental health services after discharge with consideration given to normal characteristics of growth and development throughout the life span.
- Ensures smooth transition and comprehensive discharge plans for their patient and their family.
- Monitors clinical information to support the psychosocial assessment, treatment, education and continuity among healthcare providers and to enhance and improve individual and organizational performance in patient care.
- Conducts intakes consisting of pre-admission assessment, all admission forms.
- Plans and implements care in collaboration with the multi-disciplinary team.
- Enhances and maintains an environment in which patient safety is a priority.
- Assures compliance with mandated Medicare/Medicaid initiatives.
- Coordinates with patient the activities to meet patients goals as evidenced by: Working collaboratively as a member of the health care team and with the patient/family/significant other to develop a plan of continuing care compatible with patient needs, goals, and financial resources while giving consideration to the normal characteristics of growth and development throughout the life span.
- Documenting plan appropriately in Meditech.
- Completing Psychosocial assessments on all patients with a consultation request/order.
- Family/significant other participation in patient care per patient request/approval.
- Completing all required forms in accordance with the Illinois Mental Health Code.
- Collaborates with interdisciplinary team to address need to move patient to a lower level of care, add/change/delete ancillary service, discharge a patient, change medication/treatment to a less expensive alternative, or provide education when appropriate.
- Provides ongoing patient education.
- Documentation of all interventions within the code and services provided.
- Recognizes, responds, provides education and appropriately refers requests for problem intervention.
Mental Health Professional
Correct Care Solutions (CCS)
Indianapolis, IN
09.2014 - 02.2015
- Provide psychological assessments, interventions, and treatments.
- Serve as the main source of mental health services in the prison systems, providing services such as: Inmate screening and classification.
- Crisis intervention.
- Provided clinical screenings and assessments of treatment needs for new patients, collaborating with other departments to support intake operations.
- Performed crisis interventions with clients.
- Collaborated with mental health professionals and other staff members to perform clinical assessments and developed treatment plans.
- Acted as client advocates to coordinate required services or to resolve emergency problems in crisis situations.
Treatment Director
SAFY
Muncie, IN
10.2012 - 03.2013
- Prepared activity reports to inform management of status and implementation plans of programs, services and quality initiatives.
- Developed instructional materials and conducted in-service and community-based educational programs.
- Analyzed facility activities and data to aid planning and cash and risk management and to improve service utilization.
- Developed and maintained computerized record management systems to store and process data, such as personnel activities and information and to produce reports.
- Developed and implemented organizational policies and procedures for facility and medical unit.
- Conducted recruitment, hiring and training of personnel.
- Supervised and evaluated work activities of medical, nursing, technical, clerical, service, maintenance and other personnel.
- Established objectives and evaluative and operational criteria for units managed.
- Developed and expanded and implemented medical programs and health services that promoted research, rehabilitation and community health.
- Monitored use of diagnostic services, inpatient beds, facilities and staff to promote effective use of resources and assessed need for additional staff, equipment and services.
- Recorded transactions in QuickBooks or Excel spreadsheets for documentation purposes.
- Used accounting systems to carefully track expenses and maintain records.
Mastered Prepared Therapist
Wabash Valley Alliance Inc
Lafayette, IN
11.2011 - 01.2012
- Evaluated patients' physical and mental abilities and analyzed medical data to determine realistic rehabilitation goals for patients.
- Selected activities to help individuals learn work and life-management skills within limits of mental or physical capabilities.
- Evaluated patients' progress and prepared reports that detail progress.
- Developed appropriate treatment goals and methods in collaboration with patient and caregivers.
Social Services Specialist
The Health & Hospital Corp Of Marion County
Indianapolis, IN
08.1995 - 10.2010
- Conducted individual counseling sessions targeting physical, mental, and emotional issues.
- Utilized various interventions to model effective coping strategies for clients.
- Planned and executed activities based on observed needs of program participants.
- Guided clients in developing skills to address dependencies effectively.
- Evaluated clients’ conditions through comprehensive assessments and observations.
- Coordinated with team members to facilitate member care and treatment planning.
- Supervised administrative staff, enhancing training initiatives for new employees.
- Implemented programs focused on substance abuse prevention and community health improvement.
Education
Master of Science - Clinical Psychology
Martin University
Indianapolis, IN04.1999
Some College (No Degree) - Medical
University of Indianapolis
Indianapolis, INSkills
- Problem-solving and critical thinking
- Team leadership and collaboration
- Attention to detail
- Active listening and interpersonal skills
- Customer service and client relations
- Therapeutic services and treatment planning
- Crisis intervention strategies
- Program development and project management
- Clinical assessment and cognitive development
- Therapeutic Teaching
- Behavioral analysis
- Adaptive strategies
Certification
39001359A
Accomplishments
- Achievements an Recognitions
- Earned Leadership Role(s)
- Experience: Clinical Professional
- Training: Various Psychotherapy Modalities
- Expertise: Clinical/ Management /Leadership
Timeline
Licensed Behavioral Specialist/Director
THERAPEUTIC INDEPENDENT CONTRACTOR
08.2022 - 08.2022
Licensed Mental Health Counselor
The Otis Bowen Center
08.2021 - 10.2021
Senior Clinical Independent Coordinator
EHome Behavioral Care
07.2021 - 08.2022
Assessment/Discharge/Therapist/Coordinator
Valle Vista Health System
01.2019 - 04.2020
Senior Level Behavioral Health Counselor
Indiana University Health/Physicians
06.2017 - 09.2021
Mental Health Professional
Correct Care Solutions (CCS)
09.2014 - 02.2015
Treatment Director
SAFY
10.2012 - 03.2013
Mastered Prepared Therapist
Wabash Valley Alliance Inc
11.2011 - 01.2012
Social Services Specialist
The Health & Hospital Corp Of Marion County
08.1995 - 10.2010
Master of Science - Clinical Psychology
Martin University
Some College (No Degree) - Medical
University of Indianapolis
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