Summary
Overview
Work History
Education
Skills
Timeline
Generic

Billie Knitig

Goodland,KS

Summary

Professional with expertise in conducting comprehensive investigations and managing detailed case files. Proven ability in data analysis and effective collaboration with law enforcement to achieve successful outcomes. Strong commitment to confidentiality and delivering measurable results.

Overview

23
23
years of professional experience

Work History

AP Investigator

Walmart
Goodland , KS
09.2023 - Current
  • Conducted thorough investigations to gather relevant information and evidence.
  • Assisted in documenting findings and maintaining detailed case files.
  • Collaborated with law enforcement to support ongoing investigations.
  • Interviewed witnesses and individuals to obtain accurate testimonies.
  • Analyzed data and reports to identify patterns and trends in cases.
  • Utilized investigative tools to collect and preserve evidence effectively.
  • Collaborated with local law enforcement agencies on criminal investigations.
  • Prepared detailed reports summarizing investigative activities and results.
  • Adhered to departmental policies regarding investigations and reporting procedures.
  • Maintained confidentiality of sensitive information at all times.

Lead Pharmacy Technician

Walmart
Goodland , Kansas
08.2008 - 09.2023
  • Managed inventory to maintain proper stock levels and organization.
  • Trained new technicians on pharmacy protocols and procedures.
  • Processed prescriptions using pharmacy management systems efficiently.
  • Ensured compliance with state and federal regulations in daily operations.
  • Coordinated with healthcare providers to resolve prescription issues promptly.
  • Implemented workflow improvements to enhance pharmacy service quality.
  • Managed day-to-day operations of the pharmacy department including staffing schedules.
  • Assisted in the training of new pharmacy technicians and provided feedback on their performance.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Established and updated patient profiles, medications and insurance details.
  • Interpreted physician's instructions accurately when preparing prescriptions.
  • Handled customer complaints regarding medications or services provided by the pharmacy department.
  • Resolved problems relating to billing issues or incorrect medications dispensed.

Jewelry Sales Coordinator

Walmart
Goodland, Kansas
08.2002 - 08.2004
  • Managed inventory levels and ensured product availability for customer demands.
  • Managed client relationships by responding promptly to inquiries and addressing any issues that arose during the course of a sale.
  • Performed follow-up calls with customers after each sale was completed.
  • Developed key customer relationships to increase sales.
  • Coached, developed and motivated team to achieve revenue goals.
  • Supported sales team members to drive growth and development.

Education

High School Diploma -

Goodland High School
Goodland, KS
05-1998

Skills

  • Evidence collection
  • Case documentation
  • Data analysis
  • Interview techniques
  • Investigative tools
  • Regulatory compliance

Timeline

AP Investigator

Walmart
09.2023 - Current

Lead Pharmacy Technician

Walmart
08.2008 - 09.2023

Jewelry Sales Coordinator

Walmart
08.2002 - 08.2004

High School Diploma -

Goodland High School

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