Billie Lane
RN Manager
Waverly,TN
Summary
Dynamic leader with a proven track record, enhancing operational efficiencies and mentoring teams for optimal performance. Expert in regulatory compliance and financial reporting, coupled with exceptional skills in staff development and customer support. Achieved significant process improvements, demonstrating a results-driven approach and a commitment to excellence. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
39
39
years of professional experience
Work History
Branch Director
Adoration Home Health
06.2023 - 09.2024
- Supported department of 5 employees by answering questions and providing one-on-one mentoring.
- Monitored processes and procedures, verifying department compliance with Medicare and State regulations.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Complied with regulatory guidelines and requirements.
- Utilized financial software to prepare consolidated financial statements.
- Analyzed business processes to identify cost savings and operational efficiencies.
- Complied with established internal controls and policies.
- Established and checked coding procedures, monitored reports and updated internal files.
- Supported financial director with special projects and additional job duties.
- Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
- Created financial dashboards to provide insights into key performance indicators.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
Branch Director
NHC Home Health
09.2013 - 06.2023
- Supported department of 10 employees by answering questions and providing one-on-one mentoring.
- Monitored processes and procedures, verifying department compliance with Medicare and State regulations.
- Established lasting relationships with customers by showing appreciation and inviting feedback on products and services.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Complied with regulatory guidelines and requirements.
- Developed strategic plans for day-to-day financial operations.
- Improved overall financial reporting by streamlining control processes and reporting structures.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Analyzed business processes to identify cost savings and operational efficiencies.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Established and checked coding procedures, monitored reports and updated internal files.
- Collaborated with C-level executives and stakeholders to develop long-term financial plans.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
Charge Nurse Critical Care Unit
Saint Thomas West Hospital
08.1992 - 08.2013
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Supervised and managed daily scheduling, tasking, and administration.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Observed and documented patient factors such
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Managed patients recovering from medical or surgical procedures.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Recorded details regarding therapies to keep patient charts updated.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Director of Nursing
Cedars Health Center
02.1986 - 02.1992
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
- Collaborated with staff, management, and external groups to coordinate patient care.
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
- Established new policies and updated existing policies to improve standard of care for patients.
- Identified department issues to recommend corrective actions.
- Planned and assigned workload to 60-person nursing staff to direct patient care.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Education
Associate of Applied Science - Nursing Practice
Columbia State Community College
Columbia, TN05.1980
Skills
- Staff Development
- Team supervision and oversight
- Customer Support
- Recruiting and Hiring
- Process Improvement
- Operational Reports
- Coaching and Mentoring
- Performance Reviews
- Branch Operations Management
- Interviewing and Hiring
- Human resources knowledge
- Shift Scheduling
- Staff Management
- Regulatory Compliance
Timeline
Branch Director
Adoration Home Health
06.2023 - 09.2024
Branch Director
NHC Home Health
09.2013 - 06.2023
Charge Nurse Critical Care Unit
Saint Thomas West Hospital
08.1992 - 08.2013
Director of Nursing
Cedars Health Center
02.1986 - 02.1992
Associate of Applied Science - Nursing Practice
Columbia State Community College
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