Billie Moore
New Cumberland,WV
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service. Talented Dietary Aide skilled in nutrition and food preparation. Accustomed to caring for large numbers of patients in nursing home and hospital settings. Skilled in daily food prep, stocking and cleaning. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
East Liverpool City Hospital
02.2020 - 10.2021
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Took dietary orders for patients
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Hostess/Dietary Aide
The Orchards At Foxcrest
09.2016 - 02.2020
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering guest dining questions, taking orders, delivering hot and cold beverages and running trays.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Education
High School Diploma -
Oak Glen High School
New Manchester, WV05.2018
Skills
- Patient Care
- HIPAA Compliance
- Reliable team player
- Compassionate
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Cleanliness Maintenance
- Safe Food Handling
- Inventory Restocking
Certification
- CNA - Certified Nurse Assistant
Timeline
Certified Nursing Assistant
East Liverpool City Hospital
02.2020 - 10.2021
Hostess/Dietary Aide
The Orchards At Foxcrest
09.2016 - 02.2020
High School Diploma -
Oak Glen High School
- CNA - Certified Nurse Assistant
- Food handlers certification
Similar Profiles
Kara HydeKara Hyde
RN Floor Nurse at East Liverpool City HospitalRN Floor Nurse at East Liverpool City Hospital
Gena LuckinoGena Luckino
RN, ICU & Stepdown at East Liverpool City HospitalRN, ICU & Stepdown at East Liverpool City Hospital
Sarah R. GaydosSarah R. Gaydos
Registered Nurse, Surgery at East Liverpool City HospitalRegistered Nurse, Surgery at East Liverpool City Hospital