Billie Owens
London,KY
Summary
Dedicated Physical Therapist Assistant focused on cultivating positive patient relationships. Knowledgeable in rehabilitation and caseload management. Successful career history comprising more than 14 years.
Overview
24
24
years of professional experience
Work History
Physical Therapist Assistant
Baptist Health Medical Group
06.2009 - Current
- Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain, and prevent disability.
- Monitored patient progress and adapted treatment plans to reflect changes.
- Improved patient mobility using passive and active therapeutic exercises.
- Educated families and caregivers on treatment program's for improved at-home support.
- Maintained care continuity through multidisciplinary teamwork and collaboration.
- Scheduled patient appointments to meet treatment requirements and provide quality care.
- Communicated with physicians to provide updates on patient care.
- Monitored patient progress and reported changes to physical therapist.
- Documented each patient case with updates in computer system.
- Assisted physical therapists with patient examinations using manual therapy techniques and therapeutic exercise instruction.
Customer Service Clerk- Cashier
Kroger
12.1999 - 08.2008
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Opened and Closed the Store.
- Took nightly deposit to bank.
Education
Bachelors - Undergraduate Studies
Eastern Kentucky University
Richmond, KYBachelor of Science - General Studies
University of The Cumberlands
Williamsburg, KY2024
Associate of Arts - Physical Therapist Assistant
Somerset Community College
Somerset, KY06.2009
Associate of Science - Physical Therapist Assistant
Somerset Community College
Somerset, KY06.2009
Skills
- Progress Reports
- Therapeutic Equipment
- Therapist Assistance
- Pain Management Techniques
- Customer Service
- Patient Screening
- Interdisciplinary Care
- Workload Delegation
- Outpatient Therapy
- Cash Counting Machine Operations
- Time Management Skills
- Cash Drawer Management
Timeline
Physical Therapist Assistant
Baptist Health Medical Group
06.2009 - Current
Customer Service Clerk- Cashier
Kroger
12.1999 - 08.2008
Bachelors - Undergraduate Studies
Eastern Kentucky University
Bachelor of Science - General Studies
University of The Cumberlands
Associate of Arts - Physical Therapist Assistant
Somerset Community College
Associate of Science - Physical Therapist Assistant
Somerset Community College
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