Billie Ramirez
Hamilton,OH
Summary
Resourceful Housing Supervisor known for high productivity and efficient task completion. Specialize in tenant relations, facility management, and regulatory compliance to ensure smooth operation of housing services. Excel in communication, problem-solving, and leadership to effectively manage diverse teams and meet organizational goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Housing Supervisor
Modern psychiatry and wellness
05.2023 - 06.2024
- Responsibilities included supervising staff of 12 as well as managing day-to-day operations in housing units/partial hospitalization community, assisting clinical staff with scheduled programing
- I provided onboarding for all new staff which included getting staff QMHS certified and providing formal case management documentation training
- In this role I collaborated with clinical supervisors utilizing clinical techniques for daily client interventions'/crisis needs
- When supervising staff I provided weekly direct supervisions, managed payroll and worked directly with human resources for staffing needs
- I've maintained a budget and sought cost effective solutions for client housing needs
- Maintained upkeep on properties/vehicles/staffed housing units for both men's and women's population
- I've sought out and maintained relationships in the community that have been beneficial for the clients in my past agency
- These opportunities have helped set clients up for success they range from access to 12 step leaders/meetings/sponsors, vocational opportunities/dental programing and access to spiritual leaders/events in the community
- My responsibilities as a supervisor also included staffing/coordinating/transporting clients to overnight retreats
Mentor CDCA
Modern Psychiatry and Wellness LLC.
Hamilton, OH
02.2021 - 04.2023
- Job title: Mentor for the Genesis women's residential program
- I was promoted to shift lead in November of 2021 for the men's housing program
- In this position I was responsible for clients' daily needs such as: new client intakes, ROI'S, monitoring phone calls, managing spiritual groups, assisting with resumes, monitoring client self-administered medications as well as administering, documenting urine screens
- I provided a variety of case management needs
- I utilize my CDCA for skills groups and collaborating with clinical staff as a co-fac for ph groups
- This position allowed me to become proficient in utilizing the Carelogic system as I used this daily to document client interventions/CM notation
- I maintained client records per HIPPA and I'm knowledgeable in board compliance
- I was promoted to Housing Supervisor in April 2023.
- Mentored individuals on professional development topics such as communication skills, problem-solving and goal setting.
- Organized team building events that enhanced team morale and improved working relationships among colleagues.
- Coordinated social, cultural, and recreational on- and off-campus enrichment activities.
Education
GED -
ABLE
Hamilton, OH01-2000
Skills
- CDCA II, comfortable facilitating skills groups/individuals/, I have crisis management knowledge from my last position I co-facilitated IOP/PH groups as well as working closely with clinicians to coordinate appropriate coverage
- I'm confident and have trained several phenomenal mentors, some have gone on to be promoted into bigger roles My staff were able to create billable revenue for the agency consistently I'm looking forward to enhancing, learning and developing in my skill set for my next role
- I currently have my CPR certification I have experience as a safety officer which included disaster planning, client drills/educating on evacuation, responsible for all safety equipment
- Resident retention
- Code Compliance
- Staff Management
- Vendor Management
- Skilled multi-tasker
- Maintenance Scheduling
- Database Management
- Maintenance Coordination
Certification
- CDCA II, comfortable facilitating skills groups/individuals/, I have crisis management knowledge from my last position. I co-facilitated IOP/PH groups as well as working closely with clinicians to coordinate appropriate coverage.
- I'm confident and have trained several phenomenal mentors, some have gone on to be promoted into bigger roles. My staff were able to create billable revenue for the agency consistently. I'm looking forward to enhancing, learning and developing in my skill set for my next role.
- I currently have my CPR certification. I have experience as a safety officer which included disaster planning, client drills/educating on evacuation, responsible for all safety equipment.
References
- Kelly, Koller, 513-507-3761
- Shelley, Stewart, 513-668-4605
- Sheri, Croucher, 513-806-6336
Timeline
Housing Supervisor
Modern psychiatry and wellness
05.2023 - 06.2024
Mentor CDCA
Modern Psychiatry and Wellness LLC.
02.2021 - 04.2023
- CDCA II, comfortable facilitating skills groups/individuals/, I have crisis management knowledge from my last position. I co-facilitated IOP/PH groups as well as working closely with clinicians to coordinate appropriate coverage.
- I'm confident and have trained several phenomenal mentors, some have gone on to be promoted into bigger roles. My staff were able to create billable revenue for the agency consistently. I'm looking forward to enhancing, learning and developing in my skill set for my next role.
- I currently have my CPR certification. I have experience as a safety officer which included disaster planning, client drills/educating on evacuation, responsible for all safety equipment.
GED -
ABLE
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