Billie Six
Owosso
Summary
Dynamic and dedicated worker with a reliable track record, excelling in animal welfare and customer relations. Known for fostering strong client relationships and enhancing customer satisfaction through effective communication. I am reliable, dependable, and dedicated to my job.
Overview
10
10
years of professional experience
Work History
Dog Breeder
My Own Personal Hobby
04.2020 - 02.2025
- Implemented early socialization techniques for puppies, resulting in well-adjusted adult dogs with excellent temperament.
- Expanded knowledge of breed characteristics and genetics by attending industry conferences, workshops, and seminars.
- Collaborated with fellow breeders to share best practices and continually improve the overall quality of the breed.
- Developed strong relationships with clients through attentive communication and follow-up support.
- Facilitated successful adoptions by carefully matching puppies with suitable owners based on temperament, lifestyle compatibility, and long-term commitment.
- Increased breed awareness and drove demand for puppies through showcasing dogs in competitions, expos, and local events.
- Improved customer satisfaction by providing comprehensive information on breed traits, care needs, and training tips.
- Maintained detailed records of each dog''s lineage and health history to ensure responsible breeding practices.
- Promoted responsible pet ownership through providing resources on training methods, health maintenance protocols, and legal requirements.
Dog Walker
Side Job
04.2023 - 05.2024
- Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
- Provided dogs with exercise and fresh air to promote dog health.
- Led dogs away from hazards, obstacles, and other animals to protect safety.
- Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
Volunteer
Vernon Parish Humane Society
03.2023 - 01.2024
- Maintained clean, neat, and operational facilities to serve program needs.
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Used strong interpersonal communication skills to convey information to others.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Completed daily domestic tasks within the shelter.
Pet Sitter
Side Job
06.2015 - 02.2023
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Communicated professionally with pet owners via phone, email, and text.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
Receptionist
European Wax Center
05.2021 - 07.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Pet Care Associate
Petsmart
01.2018 - 08.2018
- Maintained a clean and sanitary environment for pets by regularly cleaning enclosures, bedding, and play areas.
- Provided exceptional customer service through clear communication, timely responses to inquiries, and professional demeanor at all times.
- Monitored animal behavior closely to identify signs of distress or illness promptly and took appropriate action when needed.
- Enhanced customer satisfaction by providing personalized pet care services tailored to individual needs.
Retail Cashier
Meijer
04.2015 - 09.2016
- Helped customers complete purchases, locate items, and join reward programs.
- Provided excellent service through active listening skills, addressing customers'' needs effectively .
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
- Cultivated a welcoming retail environment by greeting customers warmly upon entry, setting a friendly tone throughout their visit .
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Resolved customer complaints promptly and professionally, fostering a positive reputation for the store.
- Increased sales by offering advice on purchases and promoting additional products.
- Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
- Balanced cash drawer at the end of each shift, ensuring accuracy and accountability.
- Contributed to loss prevention efforts by adhering to cash handling policies and procedures.
- Handled high-volume sales periods with composure, maintaining efficiency during peak hours.
Retail Sales Associate
Meijer
04.2015 - 09.2016
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Education
No Degree - Grooming
Animal Behavior College
Valencia, CA09-2025
High School Diploma -
Ypsilanti High School
Ypsilanti, MI06-2015
Skills
- Animal welfare
- Leadership qualities
- Pedigree analysis
- Customer relations
- Honest and trustworthy
- Reliability and punctuality
- Punctual and reliable
- Excellent communication
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer service
- Teamwork
- Flexible schedule
Timeline
Dog Walker
Side Job
04.2023 - 05.2024
Volunteer
Vernon Parish Humane Society
03.2023 - 01.2024
Receptionist
European Wax Center
05.2021 - 07.2021
Dog Breeder
My Own Personal Hobby
04.2020 - 02.2025
Pet Care Associate
Petsmart
01.2018 - 08.2018
Pet Sitter
Side Job
06.2015 - 02.2023
Retail Cashier
Meijer
04.2015 - 09.2016
Retail Sales Associate
Meijer
04.2015 - 09.2016
No Degree - Grooming
Animal Behavior College
High School Diploma -
Ypsilanti High School
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