Performed routine evaluations of each patient's status, needs, and preferences.
Documented accurate and complete patient information to address patient problems and expected outcomes.
Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments.
Analyzed patient assessments and laboratory data to bring any issues to attention of physicians.
Assisted in coordinating transfers, discharges and admissions to establish smooth transition of patients.
Registered Medical Assistant
Baptist Healthcare
11.2022 - 06.2023
Triage patients, Injections, Enter orders/results, Prior Authorizations, Review Medical/Surgical history, allergies, medications, Assist Physicians with exams
Registered Medical Assistant
Norton Healthcare
08.2019 - 04.2022
Triage patients, Blood draws, Enter lab orders, Review Medical/Surgical history, allergies, medications, Assist Physicians with exams
ER Tech/Unit Coordinator
Norton Healthcare
09.2018 - 02.2019
Respond to Code situations and Assist Physicians with procedure/exams, Triage patients, Perform POCT testing, EKG, Blood Glucose, Phlebotomy, Handle calls coming in/out of ER, Run Kasper reports, Bed Placement setup, Arrange EMS transportation
Practice Supervisor
Norton Healthcare
08.2017 - 09.2018
Supervise licensed and non-licensed staff members and when assuming a direct care role, have the responsibility to assess and evaluate plans of care, Respond to and assess in office emergencies involving patients, Provide ongoing guidance and coaching to employees, Handle daily operational responsibilities for patient care with focus on safe effective patient and family centered care, patient satisfaction and quality outcomes, Work collaboratively with the Director to create and maintain a financially stable office, and to promote self and staff development with an emphasis on evidence-based practice and education, Prepare employee work schedules for the week, Provide back-up for absences or heavy volume as needed in office, Handle Kronos responsibilities related to recording employee clocking and absences, approve & signoff on timecards
Office Coordinator/RMA
Norton Healthcare
09.2012 - 08.2017
Provide administrative support under the direction of the Practice Manager of MA department, Prepare employee work schedules for the week, Prepare MD schedules for hospital and office, Provide back-up for absences or heavy volume as needed in office, Handle Kronos responsibilities related to recording employee clocking and absences, Assist physicians with examinations and procedures, Prepare medical charts and record medical history in EMR system, Triage patients, Assess and document chief complaints, Perform EKG’s, Check O2% and arrange Oxygen if needed, Schedule Procedures/Testing at Hospital, Obtain Precertification/Authorizations for Procedures and Testing, Schedule appointments, Register patients, Answer late calls for physicians, Call patients with test results, Authorize refill encounters on medications
Registered Medical Assistant
Norton Healthcare
01.2012 - 09.2012
Prepare MD schedules for hospital and office, Assist physicians with examinations and procedures, Prepare medical charts and record medical history in EMR system, Triage patients, Assess and document chief complaints, Perform EKG’s, Check O2% and arrange Oxygen if needed, Schedule Procedures/Testing at Hospital, Obtain Precertification/Authorizations for Procedures and Testing, Schedule appointments, Register patients, Answer late calls for physicians, Call patients with test results, Authorize refill encounters on medications
Patient Care Associate
Norton Healthcare
02.2010 - 01.2012
Patient care including assisting with activities of daily living, Document patient information, Vital signs, urinalysis, Glucose testing, Transporting, measure intake and output, height, and weight, Provided emotional support to patients and family
Hospitality Associate
08.2009 - 02.2010
Customer Service and Barista for Coffee Shop, Customer Order and Food Preparation, Line assembly, General Sanitation, Cleaning and use of kitchen equipment and pantries per state regulations
Education
Licensed Practical Nurse -
Galen College of Nursing
Louisville, KY
04.2023
Associates of Applied Science in Medical Assisting -
Brown Mackie College
Louisville, KY
08.2012
License Certifications Awards
Licensed Practical Nurse
Registered Medical Assistant
Certified Nursing Assistant
Basic Life Support
Employee of Quarter for Norton Medical Group
Timeline
LPN
Norton Healthcare
07.2023 - 10.2023
Registered Medical Assistant
Baptist Healthcare
11.2022 - 06.2023
Registered Medical Assistant
Norton Healthcare
08.2019 - 04.2022
ER Tech/Unit Coordinator
Norton Healthcare
09.2018 - 02.2019
Practice Supervisor
Norton Healthcare
08.2017 - 09.2018
Office Coordinator/RMA
Norton Healthcare
09.2012 - 08.2017
Registered Medical Assistant
Norton Healthcare
01.2012 - 09.2012
Patient Care Associate
Norton Healthcare
02.2010 - 01.2012
Hospitality Associate
08.2009 - 02.2010
Licensed Practical Nurse -
Galen College of Nursing
Associates of Applied Science in Medical Assisting -