Summary
Overview
Work History
Education
Skills
Certification
Assessments
Timeline
Generic

Billie Tuttle

Alexandria,SD

Summary

Methodical director with several years of comprehensive experience overseeing daily operations of company or organization. Hardworking and versatile professional well-versed in executing business strategies, preparing and implementing business plans and overseeing financial performance. Thorough knowledge of market changes and trends paired with strong grasp of corporate finance and performance measures. Demonstrates positive attitude and readiness to adapt to different situations. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

29
29
years of professional experience
1
1
Certification

Work History

COTA-L

Sanford-Good Samaritan
Corsica, SD
07.2024 - Current
  • Incorporated family involvement into treatment plans when necessary.
  • Collaborated with other members of the interdisciplinary team to coordinate care plans.
  • Adhered to federal regulations regarding reimbursement policies for occupational therapy services.
  • Instructed patients in the use of adaptive equipment.
  • Conducted home visits to assess living environment for potential hazards or barriers to independent functioning.
  • Assisted with community reintegration activities such as job coaching, transportation training, leisure time activities.
  • Designed home exercise programs based on each patient's specific needs.
  • Participated in case conferences and staffings with other healthcare professionals to discuss patient progress and plan for future treatments.
  • Coordinated transition planning from hospitalization or rehabilitation back into the community setting.
  • Maintained accurate records of all services provided including progress notes, daily logs, evaluation forms.
  • Instructed patients and families on skills, techniques and exercises for at-home rehabilitation.
  • Implemented patient treatment plans as established by licensed occupational therapists in support of patient goals.
  • Promoted independence in activities of daily living by suggesting adaptions to activities.
  • Treated patients to improve fine motor and movement skills.

COTA/L

Aegis Therapies
Bridgewater, SD
05.2022 - Current
  • PRN with Aegis therapies
  • Instructed patients in the use of adaptive equipment.
  • Provided instruction in compensatory strategies designed to improve performance in daily living tasks.
  • Adhered to federal regulations regarding reimbursement policies for occupational therapy services.
  • Monitored progress over time and made appropriate modifications to treatment plans accordingly.
  • Provided individualized interventions to promote functional independence and optimize the quality of life.
  • Ensured a safe environment by utilizing infection control protocols.
  • Coordinated transition planning from hospitalization or rehabilitation back into the community setting.
  • Participated in case conferences and staffings with other healthcare professionals to discuss patient progress and plan for future treatments.
  • Developed treatment plans that addressed physical, cognitive, social and emotional, and safety-related issues.
  • Collaborated with other members of the interdisciplinary team to coordinate care plans.

Executive Director

Edgewood Healthcare
Mitchell, SD
11.2020 - 06.2024
  • Executive Director for AL Memory Care
  • Developed and implemented strategic plans to ensure organizational growth and development.
  • Oversaw day-to-day administrative tasks related to personnel files or payroll processing.
  • Provided oversight of all departments to ensure compliance with established policies and procedures.
  • Performed risk assessments across multiple areas of operations in order to identify potential issues before they arise.
  • Evaluated existing programs for improvement opportunities while identifying new program ideas based on market analysis.
  • Recruited, trained, mentored, evaluated, coached, and managed staff members to ensure success in achieving their goals.
  • Managed the organization's financial resources and operations to maximize efficiency and effectiveness.
  • Assisted in developing budgets for each departmental unit within the organization.
  • Reviewed monthly financial statements for accuracy before presenting them for approval by the board of directors.
  • Stayed up-to-date on best practices and cutting-edge ideas to improve organizational effectiveness.
  • Strengthened company business by leading implementation of new projects and procedures.
  • Successfully improved employment turnover through creating incentive and training programs.
  • Recommended appropriate staffing techniques to meet demands and manage costs.
  • Reviewed and approved annual operating and capital budgets for company.

Director of Rehab. COTA

AEGIS THERAPIES
09.2002 - 11.2020
  • Managed the rehabilitation oversight day to day for operational and clinical functions for multiple facilities.
  • Managed budgeting and financial planning processes for the organization.
  • Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
  • Conducted regular meetings with department heads to review progress on strategic initiatives.
  • Implemented systems for tracking progress on key initiatives or projects.
  • Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
  • Facilitated collaboration between teams by encouraging open communication channels.
  • Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
  • Recruited, trained, supervised, evaluated and mentored staff members.
  • Assessed employee performance against established benchmarks or targets.
  • Reviewed internal reports and identified areas of risk or potential cost savings.
  • Enhanced customer satisfaction through the development of service improvement initiatives.
  • Managed annual budgeting process, including forecasting and financial planning.
  • Facilitated professional development programs to build a high-performing team.
  • Managed crisis situations to minimize impact on operations and reputation.
  • Formed and sustained strategic relationships with clients.
  • Delegated work to staff, setting priorities and goals.

Assistant Manager

Godfather's Pizza
Mitchell, SD
09.1995 - 08.1999
  • Multiple tasks assisting Manager
  • Resolved conflicts between team members in an effective manner.
  • Managed customer service inquiries and complaints in a timely manner.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Established processes for monitoring customer satisfaction levels.
  • Created reports on sales trends, inventory levels, and financial data.
  • Ensured compliance with safety regulations and company policies.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Maintained up-to-date knowledge of company products and services.
  • Communicated regularly with customers to gain insights into their needs.
  • Recruited and trained new employees to meet job requirements.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Executive Director /Director of Rehab

Multiple Facilities
  • 20 years of Customer Service/Relations, HR, Payroll, and Management Experience
  • Assisted in developing budgets for each departmental unit within the organization.
  • Evaluated existing programs for improvement opportunities while identifying new program ideas based on market analysis.
  • Recruited, trained, mentored, evaluated, coached, and managed staff members to ensure success in achieving their goals.
  • Performed risk assessments across multiple areas of operations in order to identify potential issues before they arise.
  • Coordinated special events such as conferences or workshops designed to raise awareness about the organization's mission.
  • Authored reports outlining progress on projects or initiatives for senior leadership review.
  • Managed the organization's financial resources and operations to maximize efficiency and effectiveness.
  • Stayed up-to-date on best practices and cutting-edge ideas to improve organizational effectiveness.
  • Maintained accountability for operational and fiscal integrity, effectively managing designated budget.
  • Established strategic direction and goals to accomplish objectives.
  • Implemented quality metrics to track business needs and lead diverse projects.
  • Strengthened company business by leading implementation of new projects and procedures.
  • Recommended appropriate staffing techniques to meet demands and manage costs.
  • Facilitated collaboration between teams by encouraging open communication channels.
  • Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
  • Recruited, trained, supervised, evaluated and mentored staff members.
  • Reviewed internal reports and identified areas of risk or potential cost savings.
  • Managed budgeting and financial planning processes for the organization.
  • Assessed employee performance against established benchmarks or targets.
  • Coordinated with regulatory bodies to ensure compliance with laws and standards.
  • Facilitated professional development programs to build a high-performing team.
  • Directed operations to improve efficiency and increase profit margins.

Education

Associate - occupational therapy assistant

Lake Area Technical Institute
SD, 57201
05.2002

Graduate School - Occupational Therapy

Shenandoah University
VA, 22601
05.2000

Skills

  • Managing 6 Directors and 30 staff
  • Successful at motivating, training, coaching, and developing staff to maximize operational and clinical functions to deliver exceptional outcomes
  • Managed the rehabilitation oversight day to day for operational and clinical functions for multiple facilities
  • Patient Relations
  • Teamwork and Collaboration
  • Written Communication
  • Adaptability and Flexibility
  • Excellent Communication
  • Self Motivation
  • Time Management
  • Effective Communication
  • Payroll, time, and attendance
  • Appointment Scheduling
  • Multitasking
  • Professional Demeanor
  • Employee hiring and training
  • Analytical Skills
  • Problem-solving abilities
  • Documentation And Reporting
  • Operations Management
  • Financial Management
  • Staff Management
  • Quality Control
  • Human Resources
  • Human Resources Management
  • Program Leadership
  • Budgeting and financial management
  • Coaching and counseling

Certification

  • COTA
  • Occupational Therapy Assistant License

Assessments

Project timeline management, Proficient, 06/01/21

Timeline

COTA-L

Sanford-Good Samaritan
07.2024 - Current

COTA/L

Aegis Therapies
05.2022 - Current

Executive Director

Edgewood Healthcare
11.2020 - 06.2024

Director of Rehab. COTA

AEGIS THERAPIES
09.2002 - 11.2020

Assistant Manager

Godfather's Pizza
09.1995 - 08.1999

Executive Director /Director of Rehab

Multiple Facilities

Associate - occupational therapy assistant

Lake Area Technical Institute

Graduate School - Occupational Therapy

Shenandoah University

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Billie Tuttle