Billie Verde
Newport
Summary
Professional in technology support with strong focus on team collaboration and achieving results. Skilled in troubleshooting, customer service, and adapting to changing needs. Reliable in delivering high-quality assistance and technical solutions. Known for problem-solving abilities and effective communication within teams.
Experienced with providing reliable tech support and enhancing user experience. Utilizes strong troubleshooting skills to resolve technical issues efficiently. Knowledge of team collaboration and adaptability ensures effective performance in dynamic environments.
Approached each day and unique challenges with enthusiasm, patience, and humor.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
28
28
years of professional experience
Work History
Panel Lay up Tech
Safran Aerospace
11.2023 - Current
- I would build airplane and helicopter panels. It is a two person job. I worked with a partner you had to build togethere. I work 12 hour days and just repeat the same process over again. I would read our traveler which had the material we needed to use. Not all panels are the same. understanding product numbers and stand time on product.
Manager
Travel Centers of America
02.1997 - 07.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
Education
High School Diploma -
Newport High School
Newport, WA01-1995
Skills
- Attention to detail
- Time management
- Problem-solving
- Customer service
- Multitasking and organization
- Team collaboration
- Friendly, positive attitude
- Safety training
- Inventory management
- Team leadership
- Customer and Service-oriented
- Activities of daily living
- Personnel supervision
- Group discussions
- Excellent communication
- Problem-solving abilities
Timeline
Panel Lay up Tech
Safran Aerospace
11.2023 - Current
Manager
Travel Centers of America
02.1997 - 07.2022
High School Diploma -
Newport High School
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