Billie Young
Bentonville,AR
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
23
23
years of professional experience
Work History
Office Manager/Assistant Manager - HR
DL Appraisal Central, LLC
02.2016 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Bus Aide
Bentonville Public Schools
10.2012 - 05.2016
- Maintained clean and orderly buses by conducting regular sweeps for lost items and debris removal.
- Partnered with bus driver to load and unload special needs students and equipment for safe departure and arrival.
- Assisted in the evacuation drills for students, ensuring their understanding of proper bus exit procedures during emergencies.
- Responded to emergency situations with speed and full knowledge of first aid, CPR and bus policies.
- Helped students with physical and mental disabilities to board, disembark and ride bus.
- Demonstrated excellent conflict resolution skills by mediating disputes between students while maintaining a calm demeanor under pressure.
- Enhanced student safety by closely monitoring behavior and promptly addressing any concerns or issues.
- Built and maintained positive relationships with teachers, students and parents.
- Operated lift and secured wheelchair to maximize student safety and stability.
Office Manager/Supply Chain Manager
Falcon Farms
04.2002 - 11.2009
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
Education
No Degree - General Business
NWACC
Rogers, ArkansasHigh School Diploma -
Leedey High School
Leedey, Oklahoma05-1994
Skills
- Customer Service
- Organizational Skills
- Clear oral/written communication
- Account Reconciliation
- Payroll Processing
- Employee Training
- MS Office
- Multitasking
- Computer Skills
- Reliability
- Positive Attitude
- Attention to Detail
- Time Management
- Decision-Making
- Problem-Solving
- Task Prioritization
- Excellent Communication
- Human Resources Management
- Customer Relationship Management
- Problem-solving abilities
- Data Entry
- Bookkeeping
- Office Management
- Customer Relations
- Excellent multi-tasking ability
- Administrative Support
Timeline
Office Manager/Assistant Manager - HR
DL Appraisal Central, LLC
02.2016 - Current
Bus Aide
Bentonville Public Schools
10.2012 - 05.2016
Office Manager/Supply Chain Manager
Falcon Farms
04.2002 - 11.2009
No Degree - General Business
NWACC
High School Diploma -
Leedey High School
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