BillieJean Lehman
Warfordsburg,PA
Summary
Experienced Nurse professional with strong leadership and relationship-building skills. Meticulous, excellent at juggling multiple tasks and working under pressure. Motivated Nurse with solid experience managing all levels of large-scale projects, including budgeting and administration. Diligent nursing professional with demonstrated success in emergency patient care. Agile and responsive to dynamic patient needs and environmental conditions. Team-oriented and reliable with expert healthcare knowledge, clear verbal and written communication skills and sound clinical judgment. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Emergency Room Professional Staff Nurse, Expert
UPMC Western Maryland
02.2019 - Current
- Answered codes quickly and orchestrated efficient, skilled medical care.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Collaborated with interdisciplinary teams to optimize patient outcomes while maintaining high standards of safety and quality.
- Spearheaded initiatives aimed at reducing hospital-acquired infections through rigorous adherence to infection control protocols within the ER setting.
- Provided compassionate care to patients during traumatic events, utilizing active listening skills and offering emotional support when needed.
- Streamlined ER processes to reduce wait times, providing efficient and timely care for patients in critical conditions.
- Strengthened patient relationships through the implementation of bedside shift reports, improving communication and trust between healthcare providers and individuals receiving care.
- Assisted physicians in providing accurate diagnoses during high-pressure scenarios using expert clinical knowledge combined with exceptional problem-solving abilities.
- Mentored junior nurses, fostering professional growth and promoting a strong team environment within the emergency department.
- Reduced patient transfer delays by establishing effective communication channels between the emergency department and other hospital units.
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
Assistant Director of Nursing
Cumberland Healthcare Center
05.2017 - 03.2019
- Worked directly with all Nursing staff, Ancillary departments, as well as other facilities to achieve proper placement, and nursing care plan for patients.
- Respond to all emergency situations, and work as the team lead in decision making through the process, by weekly, and as needed audits.
- Operate as the main resource for all staff, as well as ensuring staffing requirements, and all facility needs are met.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
Nurse Clinician/ Supervisor
Western Maryland Regional Medical Center/Frostburg Nursing & Rehabilitation Center
12.2017 - 08.2018
- Responsible for care of long term residents, behavioral & psychological disorders, as well as short term residents who require rehabilitation before returning home.
- Assistance with education to residents & families.
- Assistance with care planning, as well as discharge planning.
- Analyzed departmental documents for appropriate distribution and filing.
Nurse Manager- High Level Care
Western Maryland Regional Medical Center
09.2016 - 11.2017
- Responsible for 24/7 operations of a critical care nursing unit.
- Management of appropriate placement of admitted patients, working closely with the unit Charge Nurse , House Supervisor, and Director of Critical Care Services.
- Management of scheduling, daily staffing, and daily unit coverage.
- Working with Department Directors & Executive management with any new hospital & unit specific changes & education.
- Supervised, scheduled and directed the performance of nursing staff.
- Investigated and resolved complaints from staff, physicians and patients.
- Managed 35 nurses in a 28 bed unit handling the needs of acute, trauma, and dialysis patients.
- Exercised exemplary clinical judgment when making care decisions.
- Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.
- Liaised between patients and physicians to ensure patient comprehension of treatment plans.
- Participated in facility surveys and inspections made by authorized governmental agencies.
- Encouraged creative thinking, problem solving, and empowerment as part of the facility management group to improve morale and teamwork.
- Established staff schedules and assignments based on facility needs and equipment availability.
- Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.
- Managed and directed fiscal operations, including planning budgets, authorizing expenditures, accounting, establishing service rates and coordinating financial reporting.
- Processed monthly reports for department performance.
- Maintained good communication between department heads, medical staff and governing boards by attending board meetings and synchronizing interdepartmental functions.
Registered Nurse House Supervisor
Western Maryland Regional Medical Center
03.2016 - 09.2016
- Responsible for daily operations & staffing for all nursing units in hospital.
- Responsible for ensuring all safe staffing is met, throughout entire hospital.
- Acting Director of Nursing on off hours, or when no Administration is in house.
- Resource & assistance with any staff needing support, and/or direction with critical decision making.
- Provided emergency response during shifts and when on-call.
- Collaborated with physicians regarding patient conditions, updates and necessary care changes.
- Assisted in resolving and satisfying client requests and internal operational issues.
- Established and maintained systems that safely met residents' needs.
- Coordinated nursing department activities to ensure availability of appropriate clinical and support staff for patient care.
- Routinely collaborated with department managers to correct problems and improve services.
- Assigned employee areas, scheduled staff breaks and authorized overtime.
- Implemented necessary changes based on evaluation of staffing requirements and floor assignments.
- Managed team of medical support personnel.
- Evaluated patient care needs, prioritized treatment, and maintained patient flow.
Charge Nurse- High Level Care
Western Maryland Regional Medical Center
07.2007 - 03.2016
- Performed patient assessments and adjusted care plans accordingly.
- Professionally interacted, updated and advocated care plans to patients and their loved ones.
- Completed clinical tasks in accordance with hospital policy.
- Streamlined all steps in rapid response situations by prioritizing and delegating tasks.
- Prioritized urgent and non-urgent patient needs calmly and effectively
- Built rapport with patients and family members in an effort to deliver exceptional care.
- Collaborated with doctors and staff members to ensure quality care.
- Delegated and prioritized assignments and nursing tasks based on individual staff strengths and expertise.
- Executed patient satisfaction and independence by promoting self nursing skills and knowledge of medications.
- Communicated, updated and advocated care plans to patients and family.
- Prioritized and distributed assignments and workload based on individual staff strengths and experience.
- Overseen operations, including admissions and discharges and the scheduling of nursing staff.
- Handled telemetry monitoring of patients cardiac rhythms.
- Provided high-quality care to patients of all ages.
- Evaluated the skills of all nursing personnel and ensured that all staff certifications were valid and up-to-date.
- Worked with families, caregivers and patients to determine the best options for treatment, diagnoses and prevention.
- Worked as part of interdisciplinary and rapid response team to determine each patients' imaging and assessment needs in order to develop and initiate appropriate care plans.
- Administered peritoneal dialysis as well as IV push, oral, subcutaneous, IV infusion and intramuscular medications.·
- Participated in non-invasive medical procedures as instructed by surgeons.
- Coordinated with registration staff, medics, ER staff and ER physicians to cut time between admission and treatment, improving patient outcomes and delivery of care.
- Effectively addressed rapid response situations by strategically organizing and delegating tasks.
- Managed JP drains, chest, nephrostomy, nasogastric, G and peg tubes.
Education
Bachelor of Science - Nursing
Indiana Wesleyan University
Indiana, PA2014
Associate of Science - Nursing
Allegany College Of Maryland
Cumberland, MD2007
Skills
- Self-motivated
- Strong verbal communication
- Team leadership
- TNCC (Trauma Nursing Core Course)
- Pediatric Advanced Life Support (PALS)
- Critical Thinking
- Strong Clinical Judgment
- Patient and family advocacy
- Advanced Cardiovascular Life Support (ACLS)
Certification
- ACLS
- PALS
- TNCC
Timeline
Emergency Room Professional Staff Nurse, Expert
UPMC Western Maryland
02.2019 - Current
Nurse Clinician/ Supervisor
Western Maryland Regional Medical Center/Frostburg Nursing & Rehabilitation Center
12.2017 - 08.2018
Assistant Director of Nursing
Cumberland Healthcare Center
05.2017 - 03.2019
Nurse Manager- High Level Care
Western Maryland Regional Medical Center
09.2016 - 11.2017
Registered Nurse House Supervisor
Western Maryland Regional Medical Center
03.2016 - 09.2016
Charge Nurse- High Level Care
Western Maryland Regional Medical Center
07.2007 - 03.2016
Bachelor of Science - Nursing
Indiana Wesleyan University
Associate of Science - Nursing
Allegany College Of Maryland
- ACLS
- PALS
- TNCC
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