BillieJean Lehman
Warfordsburg,PA
Summary
Experienced Nurse professional with strong leadership and relationship-building skills. Meticulous, excellent at juggling multiple tasks and working under pressure. Motivated Nurse with solid experience managing all levels of large-scale projects, including budgeting and administration. Diligent nursing professional with demonstrated success in emergency patient care. Agile and responsive to dynamic patient needs and environmental conditions. Team-oriented and reliable with expert healthcare knowledge, clear verbal and written communication skills and sound clinical judgment. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Emergency Room Professional Staff Nurse, Expert
UPMC Western Maryland
Cumberland, MD
02.2019 - Current
- Answered codes quickly and orchestrated efficient, skilled medical care.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Collaborated with interdisciplinary teams to optimize patient outcomes while maintaining high standards of safety and quality.
- Spearheaded initiatives aimed at reducing hospital-acquired infections through rigorous adherence to infection control protocols within the ER setting.
- Provided compassionate care to patients during traumatic events, utilizing active listening skills and offering emotional support when needed.
- Streamlined ER processes to reduce wait times, providing efficient and timely care for patients in critical conditions.
- Strengthened patient relationships through the implementation of bedside shift reports, improving communication and trust between healthcare providers and individuals receiving care.
- Assisted physicians in providing accurate diagnoses during high-pressure scenarios using expert clinical knowledge combined with exceptional problem-solving abilities.
- Mentored junior nurses, fostering professional growth and promoting a strong team environment within the emergency department.
- Reduced patient transfer delays by establishing effective communication channels between the emergency department and other hospital units.
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
Assistant Director of Nursing
Cumberland Healthcare Center
Cumberland, MD
05.2017 - 03.2019
- Worked directly with all Nursing staff, Ancillary departments, as well as other facilities to achieve proper placement, and nursing care plan for patients.
- Respond to all emergency situations, and work as the team lead in decision making through the process, by weekly, and as needed audits.
- Operate as the main resource for all staff, as well as ensuring staffing requirements, and all facility needs are met.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
Nurse Clinician/ Supervisor
Western Maryland Regional Medical Center/Frostburg Nursing & Rehabilitation Center
Cumberland, MD
12.2017 - 08.2018
- Responsible for care of long term residents, behavioral & psychological disorders, as well as short term residents who require rehabilitation before returning home.
- Assistance with education to residents & families.
- Assistance with care planning, as well as discharge planning.
- Analyzed departmental documents for appropriate distribution and filing.
Nurse Manager- High Level Care
Western Maryland Regional Medical Center
Cumberland, MD
09.2016 - 11.2017
- Responsible for 24/7 operations of a critical care nursing unit.
- Management of appropriate placement of admitted patients, working closely with the unit Charge Nurse , House Supervisor, and Director of Critical Care Services.
- Management of scheduling, daily staffing, and daily unit coverage.
- Working with Department Directors & Executive management with any new hospital & unit specific changes & education.
- Supervised, scheduled and directed the performance of nursing staff.
- Investigated and resolved complaints from staff, physicians and patients.
- Managed 35 nurses in a 28 bed unit handling the needs of acute, trauma, and dialysis patients.
- Exercised exemplary clinical judgment when making care decisions.
- Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.
- Liaised between patients and physicians to ensure patient comprehension of treatment plans.
- Participated in facility surveys and inspections made by authorized governmental agencies.
- Encouraged creative thinking, problem solving, and empowerment as part of the facility management group to improve morale and teamwork.
- Established staff schedules and assignments based on facility needs and equipment availability.
- Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.
- Managed and directed fiscal operations, including planning budgets, authorizing expenditures, accounting, establishing service rates and coordinating financial reporting.
- Processed monthly reports for department performance.
- Maintained good communication between department heads, medical staff and governing boards by attending board meetings and synchronizing interdepartmental functions.
Registered Nurse House Supervisor
Western Maryland Regional Medical Center
Cumberland, MD
03.2016 - 09.2016
- Responsible for daily operations & staffing for all nursing units in hospital.
- Responsible for ensuring all safe staffing is met, throughout entire hospital.
- Acting Director of Nursing on off hours, or when no Administration is in house.
- Resource & assistance with any staff needing support, and/or direction with critical decision making.
- Provided emergency response during shifts and when on-call.
- Collaborated with physicians regarding patient conditions, updates and necessary care changes.
- Assisted in resolving and satisfying client requests and internal operational issues.
- Established and maintained systems that safely met residents' needs.
- Coordinated nursing department activities to ensure availability of appropriate clinical and support staff for patient care.
- Routinely collaborated with department managers to correct problems and improve services.
- Assigned employee areas, scheduled staff breaks and authorized overtime.
- Implemented necessary changes based on evaluation of staffing requirements and floor assignments.
- Managed team of medical support personnel.
- Evaluated patient care needs, prioritized treatment, and maintained patient flow.
Charge Nurse- High Level Care
Western Maryland Regional Medical Center
Cumberland, MD
07.2007 - 03.2016
- Performed patient assessments and adjusted care plans accordingly.
- Professionally interacted, updated and advocated care plans to patients and their loved ones.
- Completed clinical tasks in accordance with hospital policy.
- Streamlined all steps in rapid response situations by prioritizing and delegating tasks.
- Prioritized urgent and non-urgent patient needs calmly and effectively
- Built rapport with patients and family members in an effort to deliver exceptional care.
- Collaborated with doctors and staff members to ensure quality care.
- Delegated and prioritized assignments and nursing tasks based on individual staff strengths and expertise.
- Executed patient satisfaction and independence by promoting self nursing skills and knowledge of medications.
- Communicated, updated and advocated care plans to patients and family.
- Prioritized and distributed assignments and workload based on individual staff strengths and experience.
- Overseen operations, including admissions and discharges and the scheduling of nursing staff.
- Handled telemetry monitoring of patients cardiac rhythms.
- Provided high-quality care to patients of all ages.
- Evaluated the skills of all nursing personnel and ensured that all staff certifications were valid and up-to-date.
- Worked with families, caregivers and patients to determine the best options for treatment, diagnoses and prevention.
- Worked as part of interdisciplinary and rapid response team to determine each patients' imaging and assessment needs in order to develop and initiate appropriate care plans.
- Administered peritoneal dialysis as well as IV push, oral, subcutaneous, IV infusion and intramuscular medications.·
- Participated in non-invasive medical procedures as instructed by surgeons.
- Coordinated with registration staff, medics, ER staff and ER physicians to cut time between admission and treatment, improving patient outcomes and delivery of care.
- Effectively addressed rapid response situations by strategically organizing and delegating tasks.
- Managed JP drains, chest, nephrostomy, nasogastric, G and peg tubes.
Education
Bachelor of Science - Nursing
Indiana Wesleyan University
Indiana, PA2014
Associate of Science - Nursing
Allegany College Of Maryland
Cumberland, MD2007
Skills
- Self-motivated
- Strong verbal communication
- Team leadership
- TNCC (Trauma Nursing Core Course)
- Pediatric Advanced Life Support (PALS)
- Critical Thinking
- Strong Clinical Judgment
- Patient and family advocacy
- Advanced Cardiovascular Life Support (ACLS)
Certification
- ACLS
- PALS
- TNCC
Timeline
Emergency Room Professional Staff Nurse, Expert
UPMC Western Maryland
02.2019 - Current
Nurse Clinician/ Supervisor
Western Maryland Regional Medical Center/Frostburg Nursing & Rehabilitation Center
12.2017 - 08.2018
Assistant Director of Nursing
Cumberland Healthcare Center
05.2017 - 03.2019
Nurse Manager- High Level Care
Western Maryland Regional Medical Center
09.2016 - 11.2017
Registered Nurse House Supervisor
Western Maryland Regional Medical Center
03.2016 - 09.2016
Charge Nurse- High Level Care
Western Maryland Regional Medical Center
07.2007 - 03.2016
Bachelor of Science - Nursing
Indiana Wesleyan University
Associate of Science - Nursing
Allegany College Of Maryland