Billie Jo Heath
Ypsilanti,MI
Overview
2027
2027
years of professional experience
Work History
Trainer/Lead
Garys Catering
Wixom, MI
2004 - 08.2026
- Delivered engaging training sessions on food safety and sanitation standards.
- Developed instructional materials to enhance learning outcomes for staff.
- Facilitated hands-on workshops to improve team skills in catering operations.
- Evaluated trainee performance, providing constructive feedback for continuous improvement.
- Collaborated with management to refine training processes based on employee needs.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Mentored junior trainers, fostering a culture of collaboration and skill development.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Promoted a culture of continuous learning by advocating for professional development opportunities.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Built and maintained professional relationships with vendors and suppliers.
Education
High School Diploma -
Southwestern H
Detroit, MITimeline
Trainer/Lead
Garys Catering
2004 - 08.2026
High School Diploma -
Southwestern H