Billie Jo Moore
Efland,NC
Overview
22
22
years of professional experience
Work History
Team Lead
Atlas Lighting Products
Burlington, NC
08.2022 - Current
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Ensured compliance with company policies and procedures throughout the team.
- Motivated staff through positive reinforcement techniques.
- Audited company's legal documents to verify compliant policies and procedures.
- Organized client meetings to provide project updates.
- Oversaw training and development programs to enhance team skills and knowledge.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Managed conflict resolution within the team to maintain a positive work environment.
- Assessed company operations for compliance with safety standards.
- Offered training and support to keep team members motivated and working toward objectives.
- Monitored operations and reviewed records and metrics to understand company performance.
- Monitored team performance against targets, taking corrective action where necessary.
- Facilitated team meetings to discuss targets, strategies, and address any issues.
- Held regular one-on-one coaching sessions with staff members to encourage personal development.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Delegated tasks appropriately according to individual skill sets.
- Led a team of XX individuals in achieving quarterly sales targets, exceeding goals.
- Developed strategies to increase team productivity and improve customer service levels.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Assessed market trends and competitor strategies to inform team direction and focus.
- Coordinated daily operations, ensuring team adherence to company policies and procedures.
- Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
- Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
- Analyzed company's expenditures and developed financial models.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Championed the adoption of new technologies to improve team productivity and service delivery.
- Monitored team progress and enforced deadlines.
- Negotiated with vendors and suppliers to secure favorable terms and improve bottom-line results.
- Maintained open lines of communication with senior management, reporting team progress and challenges.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
- Motivated team members through recognition programs and performance-based incentives.
- Developed and monitored key performance indicators (KPIs) to assess team effectiveness.
- Identified opportunities for process improvements, implementing changes when required.
- Provided support to junior staff during peak periods of workloads.
- Delegated daily tasks to team members to optimize group productivity.
- Trained new staff in relevant processes and procedures.
- Supported the manager in developing plans for future projects, initiatives and objectives.
- Determined consumer needs to provide products and services appealing to larger market.
- Ensured compliance with legal and regulatory requirements in all team activities.
Sub Assembler
Atlas Lighting Products
Burlington, NC
05.2003 - 08.2022
- Checked parts for defects or damage prior to assembly.
- Adjusted settings on machines as necessary for optimal performance.
- Performed quality checks on assemblies to ensure accuracy and completeness.
- Packed finished products and prepared for shipment.
- Maintained assembly and production equipment to meet operational goals.
- Operated machinery, forklifts and other heavy equipment.
- Supervised assembler teams and trained or oriented new employees on procedures.
- Used machinery safely and according to manufacturer instructions to prevent workplace accidents.
- Communicated effectively with colleagues about any problems encountered during the assembly process.
- Maintained accurate records of product inventory levels and daily production output.
- Identified any faulty or defective parts and reported them immediately to management.
- Replaced worn out parts on machines as needed.
- Supervised team of assembly employees, maintaining safety and cultivating productive atmosphere.
- Performed quality checks on products and documented discrepancies.
- Assisted with troubleshooting issues that arose during the assembly process.
- Executed routine maintenance tasks on equipment used in the assembly line.
- Packaged products and double-checked package labels for accuracy.
- Maintained a clean work area by sweeping, wiping down surfaces, and disposing of waste properly.
- Created and maintained production schedules based on employee productivity, company needs and seasonal plans.
- Adhered to all company regulations regarding product labeling, packaging, and shipping requirements.
- Worked quickly and efficiently while maintaining a high level of quality assurance standards.
- Assembled components using hand tools, such as hammers and screwdrivers.
- Provided assistance in producing wiring components or assemblies.
- Inspected finished products for accuracy before packaging them for shipment or storage.
- Evaluated employee performance, identified areas of improvement and communicated plans to employees.
- Repaired and lubricated machines and equipment and assembled and installed equipment using hand tools and power tools.
- Collaborated with team members to complete demanding projects under tight deadlines.
- Reviewed finished products for quality and conformance to work orders, assigned grades and removed non-conforming pieces for recycling or correction.
- Attended regular training sessions to stay up-to-date on new processes or techniques related to sub-assembly.
- Referred to work orders and blueprints to perform work to specifications.
- Followed all safety protocols and procedures when assembling parts.
- Monitored machine operations to ensure proper functioning during the assembly process.
- Determined work assignments and assembly procedures to maximize efficiency and productivity.
- Operated automated machinery used in the sub-assembly process according to company guidelines.
- Loaded raw materials into machines for processing.
- Packaged finished products and prepared boxes, containers and pallets for shipment to distribution centers.
- Prepared products for quality tests and packaging by closely following directions.
- Completed team production and productivity level reports for management
Warehouse Packer
Atlas Lighting Products
Burlington, NC
04.2003 - 08.2003
- Stacked cartons onto appropriate pallets according to size and weight restrictions.
- Received incoming shipments, inspected contents, compared against invoices and purchase orders.
- Placed products on conveyors for final wrapping and shipment.
- Installed protective bracing, padding, or strapping, to prevent shifting or damage to items being transported.
- Followed safety procedures while operating machinery and equipment.
- Monitored stock levels in assigned areas of the warehouse to ensure adequate supply availability.
- Trained new employees regarding warehouse procedures and standards.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Assembled cartons, crates, and containers to prepare for shipping.
- Provided suggestions and feedback on improving departmental processes and work environment.
- Followed safety protocols while operating machinery such as conveyors and hoists.
- Resolved packing issues promptly to avoid delays in the shipping process.
Education
High School Diploma -
Orange High School
Hillsborough, NC06-1982
Skills
- Performance monitoring
- Work assignment delegation
- Trend tracking
- Workflow management
- Strategic planning
- Performance improvement
- Conflict resolution
- Product management
- Risk management
- Employee training
- Coaching and mentoring
- Loss prevention
Timeline
Team Lead
Atlas Lighting Products
08.2022 - Current
Sub Assembler
Atlas Lighting Products
05.2003 - 08.2022
Warehouse Packer
Atlas Lighting Products
04.2003 - 08.2003
High School Diploma -
Orange High School