Billy Anderson
Calabasas,CA
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
5
5
years of professional experience
Work History
PROPERTY MANAGEMENT ASSISTANT /, RESIDENT SERVICES
PM Staffing
04.2022 - Current
- Streamlined rent collection process for improved efficiency and reduced delinquencies.
- Responded to Common Area Maintenance (CAM) inquiries.
- Enhanced tenant satisfaction by promptly addressing maintenance requests and ensuring timely resolution.
- Prepared and maintained accurate records of tenant communication, lease agreements, and payment history for streamlined operations.
Leasing Consultant
Career Strategies Inc
06.2021 - 04.2023
- Streamlined the application process for prospective tenants, reducing wait times and increasing efficiency.
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Responded to requests and scheduled appointments for property showings.
- Generated professional networks by engaging in professional, industry and government organizations.
Customer Service Representative
Robert Half
01.2019 - 03.2020
- Responded proactively and positively to rapid change.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
- Implemented feedback loops that encouraged continuous improvement among team members by sharing insights about exceptional service delivery techniques.
- Cross-trained and backed up other customer service managers.
Education
Associate of Arts -
University of San Diego
San Diego, CA04.2016
Skills
- Tenant relations
- MRI accounting software
- Property Service Contract Administration
- Database Management
- Maintenance Scheduling
- Scheduling appointments
Languages
Spanish
Professional Working
Timeline
PROPERTY MANAGEMENT ASSISTANT /, RESIDENT SERVICES
PM Staffing
04.2022 - Current
Leasing Consultant
Career Strategies Inc
06.2021 - 04.2023
Customer Service Representative
Robert Half
01.2019 - 03.2020
Associate of Arts -
University of San Diego
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