Billy Barnes

• Managed daily operations of business, including hiring and training staff.
• Developed strategic plans to increase profitability and efficiency.
• Identified new opportunities for growth, expansion, and diversification.
• Created marketing campaigns to attract new customers.
• Negotiated contracts with vendors and suppliers.
• Oversaw budgeting and financial management.
• Analyzed industry trends to develop competitive strategies.
• Maintained relationships with existing clients by providing superior customer service.
• Implemented quality assurance processes to ensure product excellence.
• Researched potential partners in order to expand services offered.
• Collaborated with other owners on joint ventures and shared resources.
• Organized events such as trade shows and conferences.
• Reviewed legal documents related to business operations.
• Ensured compliance with local, state, and federal regulations.
• Developed policies and procedures for the organization.
• Provided direction and guidance to employees.
• Conducted performance reviews for employees on a regular basis.
• Set pricing structures according to market analytics and emerging trends.
• Promoted business on social media platforms to maximize brand identity and generate revenue.
• Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
• Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
• Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
• Developed and implemented successful sales strategies to meet business goals.
• Analyzed client business needs and assisted in determining appropriate resources and strategies.
• Enhanced operational performance by developing effective business strategies, systems and procedures.
• Employed and managed vendors by negotiating deliverables, cost and expected quality.
• Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
• Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
• Hired and trained new department managers to increase team oversight and productivity.
• Kept records for production, inventory, income and expenses.
• Determined pricing for products or services based on costs and competition.
• Managed operations budgeting, accounts payable and accounts receivable and payroll.
• Interviewed, trained and supervised employees.
• Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
• Conferred with customers to understand needs and finalize purchase orders.
• Kept up-to-date on regulatory changes affecting business operations.
• Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
• Prepared staff work schedules and assigned team members to specific duties.
• Delegated work to staff, setting priorities and goals.
• Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
• Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.

• Developed and implemented strategic plans to increase sales and profitability.
• Established strong relationships with key customers to ensure repeat business.
• Recruited, trained, and managed a team of sales professionals.

Oversaw all Operations of a fast paced Mortgage Brokerage Service specializing in B-C paper including but not limited to developing relationships with Wholesale LendersAnd their underwriters while keeping compliant with multiple State and Federal Laws and Lending Guidelines.

• Conducted market research to determine customer needs and preferences.
• Launched promotional campaigns to generate new leads and prospects.
• Designed marketing materials such as brochures, flyers, catalogs.
• Monitored competitor activity and adjusted strategies accordingly.
• Organized trade shows and other events to promote products and services.
• Coordinated efforts with external agencies for advertising campaigns.
• Monitored competitor products and services and maintained relationships with industry influencers and key strategic partners to identify improvement areas and grow customer base.
• Identified potential opportunities for expansion into new markets.
• Maintained up-to-date knowledge of industry developments and best practices.
• Worked closely with clients to identify needs and challenges and provided solutions-oriented campaign themes.
• Considerable use Selling and knowledge of Sales and Closing Techniques.

• Developed and implemented strategies to increase market share in the region.
• Conducted regular meetings with district managers to discuss sales performance and provide guidance on improvement tactics.
• Analyzed regional financial data to identify areas of growth opportunities.
• Evaluated customer feedback and adjusted company processes accordingly.
• Identified new business opportunities through market research and industry trends.
• Established goals, objectives, policies, procedures, and standards of performance for all personnel in the region.
• Tested New Territories and Developed, Hired and Trained New Recruits and opened Regional Offices.
• Handled human resource concerns and established plans to handle issues consistently and efficiently.