Summary
Overview
Work History
Education
Skills
Timeline
Generic

Billy Clement

LAWRENCEVILLE,GA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Solution Adoption Consultant

04.2021 - Current
  • Led cross-functional teams in the successful implementation of software solutions, ensuring seamless integration and adherence to project timelines
  • Collaborated with clients to define and document business requirements, translating them into actionable project plans that resulted in improved operational efficiency and cost savings
  • Conducted thorough system testing and troubleshooting, identifying and resolving any technical issues that arose during implementation to deliver high-quality solutions to clients
  • Provided comprehensive training and support to end-users, empowering them to effectively utilize new systems and maximize their productivity, resulting in increased user adoption and satisfaction rates.

Technical healthcare Project Manager and Software Auditor

Aramark
01.2018 - 03.2021
  • Led audits/assessments including audit plan preparation, review of documentation and evidence, evaluation of procedures, and user interviews
  • Monitored technical project from initiation through delivery
  • Interfaced with users on technical and non-technical matters
  • Assessed project issues and developed resolutions to meet productivity
  • Organized interdepartmental activities ensuring completion of the product/program/project on schedule and within budget constraints
  • Assigned and monitored systems analysis and program staff, providing technical and non-technical support and direction.

Technical Implementation and Project Manager

Medvision Inc
01.2016 - 02.2018
  • Led complex multiple multimillion dollar projects implementing a managed healthcare applications for clients such as TPA, IPA and hospitals all across the United States
  • Led trainings via classrooms and the web
  • Developed technical understanding of the clients platform
  • Effectively communicated product integration and capabilities to both technical and non-technical stakeholders
  • Established and maintain strong relationships with customers
  • Customized product configuration/set up to meet the needs of the customer
  • Identified and resolved issues that arise throughout the implementation
  • Assisted client with design and workflow as it relates to product usage.

Technical Implementation Consultant

Oracle
06.2013 - 04.2016
  • Installed POS systems in fortune 100 hotels, chain restaurants and the US military at home and abroad
  • Performed site survey, requirement gathering and Kickoff call meetings
  • The point person for all project communication with customers, professional services and the hardware team
  • Led assembly and Staging of POS equipment in preparation for Programming and Testing
  • Configure clients database based on requirements gathered
  • Led online and in person training
  • Provided go live support and handout to the support team.

Education

B.A - Business

Goshen College
2008

Skills

  • PCI
  • Cybersecurity
  • Linux Kali
  • Project management
  • Business analysis
  • Technical proficiency
  • Communication skills
  • Requirements Gathering

Timeline

Solution Adoption Consultant

04.2021 - Current

Technical healthcare Project Manager and Software Auditor

Aramark
01.2018 - 03.2021

Technical Implementation and Project Manager

Medvision Inc
01.2016 - 02.2018

Technical Implementation Consultant

Oracle
06.2013 - 04.2016

B.A - Business

Goshen College

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Billy Clement