Summary
Overview
Work History
Education
Skills
Timeline
Barista

BILLY DAVE L DELPHIN

Port Saint Lucie,FL

Summary

Committed job seeker with a charismatic and determined approach to tasks. Possessing patience as a virtue, I persevere and overcome challenges. These qualities, among others, bring value to any company I have the privilege of working with.

Overview

2
2
years of professional experience

Work History

Deli Clerk

Walmart
04.2024 - 03.2025
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
  • Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
  • Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
  • Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Built trust with customers through meticulous attention to detail in fulfilling special orders and dietary restrictions.
  • Ensured optimal product quality with regular temperature checks on refrigeration units and promptly reporting any issues.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Learned other teammates' work tasks to train as backup.
  • Monitored inventory levels to order new supplies and maintain consistent stock.
  • Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.
  • Regularly updated knowledge of new products, trends, and dietary restrictions to better serve customer needs and preferences.
  • Consistently met or exceeded daily sales targets through upselling techniques and outstanding customer service skills.

Grocery Clerk

Publix
11.2023 - 01.2024
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Addressed customer complaints and concerns, providing mutually beneficial solutions.
  • Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Consistently met or exceeded performance goals by maintaining high standards of efficiency, productivity, and customer service.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Retrieved items for customers and verified prices.
  • Demonstrated flexibility in work schedule by covering shifts or assisting with additional tasks as needed, contributing to a cohesive team dynamic.

Footwear Associate/ Cashier

Dicks Sporting Goods
10.2023 - 12.2023
  • Assisted Footwear Department Manager with scheduling tasks, managing employee workloads, and providing constructive feedback during performance evaluations.
  • Maintained a clean and visually appealing store environment, ensuring an enjoyable shopping experience for all customers.
  • Used proper sizing and fit guidelines to provide best experience for customers.
  • Supported loss prevention efforts by adhering to company policies and reporting any suspected theft or misconduct immediately to supervisors.
  • Collaborated with team members to achieve daily sales targets and deliver exceptional customer service consistently.
  • Suggested additional purchases to customers and directed to store locations.
  • Developed strong product knowledge through ongoing training sessions and self-directed learning efforts, enabling confident assistance to customers seeking guidance on specific items or features.
  • Increased sales by effectively upselling complementary products and accessories to customers during their shopping experience.
  • Ensured accurate sizing recommendations for each client through attentive measuring techniques while respecting personal privacy concerns.
  • Opened new shipments and stored footwear in storage room according to size and style.
  • Provided timely resolution of customer inquiries or complaints, maintaining professionalism while prioritizing customer satisfaction above all else.
  • Maintained security by observing customer behaviors and minimizing number of pairs on floor.
  • Assisted in inventory management tasks, including receiving shipments, organizing back stock, and conducting regular product counts.
  • Enhanced customer satisfaction by providing personalized footwear recommendations based on individual needs and preferences.
  • Helped customers select shoes to fit specific needs.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Promoted Type in-store credit opportunities to work towards meeting set sales quotas.
  • Operated cash register to process payments and provided receipts to establish proof of transaction.
  • Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
  • Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
  • Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs.
  • Measured customers' feet using Brannock device to determine proper shoe size.
  • Set up new sales displays each week with fresh merchandise.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Processed refunds and exchanges in accordance with company policy.
  • Used POS system to enter orders, process payments and issue receipts.
  • Operated cash register to record transactions accurately and efficiently.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.

Cashier

Cummberland Farms
07.2023 - 09.2023
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.

Education

High School Diploma -

Santaluces Community High School
Lantana, FL
05.2022

Skills

  • Multitasking
  • Task prioritization
  • Creative thinking
  • Verbal communication
  • Patience
  • Communication
  • Determined

Timeline

Deli Clerk

Walmart
04.2024 - 03.2025

Grocery Clerk

Publix
11.2023 - 01.2024

Footwear Associate/ Cashier

Dicks Sporting Goods
10.2023 - 12.2023

Cashier

Cummberland Farms
07.2023 - 09.2023

High School Diploma -

Santaluces Community High School

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BILLY DAVE L DELPHIN