Summary
Overview
Work History
Education
Skills
Timeline
Generic

Billy Dayton

Reseda,CA

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

10
10
years of professional experience

Work History

Logistics Manager

Lunar Ccg
01.2017 - 08.2023
  • Monitored logistics performance and identified improvement opportunities.
  • Managed logistics budgets and forecasting to achieve cost-effective operations.
  • Negotiated transportation and logistics contracts to reduce shipping costs.
  • Resolved shipping discrepancies by coordinating customer and courier communications.
  • Directed shipping and receiving of wide range of products daily.
  • Improved inventory accuracy by developing and implementing enhanced control systems.
  • Secured discounts from third-party logistics service providers to deliver substantial cost savings.
  • Collaborated with manufacturing and supply chain management.

Store Manager

Mind Games
01.2019 - 03.2022
  • Completed store operational requirements by scheduling and assigning employees; following up on work results. Maintains store staff by recruiting, selecting, orienting, and training employees.
  • Maintained store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
  • Ability to effectively teach/develop others to next level.
  • Achieved financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
  • Identified current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
  • Ability to multi task/ organizational skills
  • Market merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.
  • Protect employees and customers by providing a safe and clean store environment.
  • Determine marketing strategy changes by reviewing operating and financial statements and departmental sales records.
  • Execute and monitor loss prevention and shrink programs

Assistant Manager

Njoy Games And Comics
09.2016 - 06.2018
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed strategy to increase sales and drive profits.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Monitored security to protect employees, customers and property.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Department Manager

Petco
03.2013 - 09.2016
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Communicated with managers of other departments to maintain transparency.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Created and enforced department policies, procedures and standards to establish productivity and quality.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
  • Developed and managed department budget to monitor financial performance and minimize expenses.
  • Defined clear targets and objectives and communicated to other team members.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Education

No Degree - Computer Science And Programming

Los Angeles Pierce College
Woodland Hills, CA
03.2013

Skills

  • Leadership
  • Employee Motivation
  • Sales Expertise
  • Business Growth Initiatives
  • Policy Development and Enforcement
  • Shelf Organizing
  • Manage Operations
  • Accurate Cash Handling
  • Retail Merchandise Quality Standards
  • Culture Development
  • Multitasking and Organization
  • Product and Service Sales

Timeline

Store Manager

Mind Games
01.2019 - 03.2022

Logistics Manager

Lunar Ccg
01.2017 - 08.2023

Assistant Manager

Njoy Games And Comics
09.2016 - 06.2018

Department Manager

Petco
03.2013 - 09.2016

No Degree - Computer Science And Programming

Los Angeles Pierce College

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Billy Dayton