Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Billy Eline

Chicago,IL

Summary

A Senior Product Manager with over 11 years experience in building innovative software for both mobile and desktop devices. Has a history of crafting enterprise SAAS products for both B2B and B2C markets in fast-paced startup environments, with a proven track record of increasing product adoption by over 20% and improving NPS scores by over 70%.

Overview

12
12
years of professional experience

Work History

Product Operations Manager

Hireology
05.2021 - Current
  • Implemented customer feedback tracking systems which enhanced customer engagement and drove Net Promoter Score by 70% over the course of 12 months by addressing core user needs.
  • Scaled our deployment process by 290% by implementing new feature flags and telemetry tooling, allowing up to three automated production deploys a day.
  • Increased mobile app adoption from 2% to 15% in under 7 months by implementing key features like push notifications and applicant rating tooling with targeted GTM strategies.
  • Led development and market launch of automated interview scheduling workflows that brought in $100k in monthly recurring revenue from new business
  • Maintains product roadmaps for 5 different teams and defines OKRs and KPIs that align to overall business strategy
  • Implemented system to track application defects, which allowed teams to prioritize bugs that had the biggest financial impact, saving Hireology over $500k in monthly recurring revenue
  • Manages two direct reports and oversees their task load and career growth, ensuring a high level of productivity and professional development.

Product Consultant

Kin + Carta
01.2019 - 04.2021
  • Optimized search results for client's in-app search feature, which led to a 32% increase in search relevancy for their top 100 search queries
  • Managed cross-functional teams in CI/CD model of development and increased production code deployments by 278%
  • Defined technical roadmap, strategy, and requirements for transitioning client's platform to SAP system over the course of a year, resulting in a successful migration and improved operational efficiency.

Product Manager

Jellyvision Labs
05.2012 - 12.2019
  • Spearheaded project to streamline navigation of ALEX Platform's module around choosing medical plans, which increased medical plan selection by 15% over a year.
  • Led Agile Scrum teams in updating ALEX Platform's retirement explainer, which resulted in 20% increase over 3 months in users opting to contribute over 15% to their retirement plan.
  • Localized ALEX platform into Spanish, which expanded app's active user base by over 13% over 8 months.

Education

B.A. in Game Design -

Columbia College Chicago
Chicago, IL
05.2012

Skills

  • Outstanding Communication
  • Team Collaboration
  • Agile Methodologies
  • Scrum and Kanban process
  • Strategic & Analytical Thinking
  • Product Management Expertise
  • Defining Product Requirements
  • Stakeholder Management
  • Market & Competitor Research
  • Product Launches
  • Cross-Team Collaboration
  • Integrating with Third Party APIs
  • Product Roadmap
  • User Experience Design
  • User Research
  • Problem Solving & Decision Making
  • Data Analysis
  • Team Building & Resource Allocation
  • User Stories Creation
  • JIRA and Confluence SQL

Timeline

Product Operations Manager

Hireology
05.2021 - Current

Product Consultant

Kin + Carta
01.2019 - 04.2021

Product Manager

Jellyvision Labs
05.2012 - 12.2019

B.A. in Game Design -

Columbia College Chicago

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