Billy Foster
Summary
Analytical individual adept in overseeing distribution of goods and services to drive timely delivery. Experienced in implementing cost-effective shipping solutions and tracking progress of shipments. Possesses comprehensive understanding of supply chain operations and latest logistic technology.
Overview
24
24
years of professional experience
Work History
AGS TCF CLERK
Union Pacific
01.2023 - Current
- Maintain and update site inventory
- Assist drivers with gate issues
- Manage gate for inbound/outbound traffic
- Verify billing of units in Net Control
- Perform load inspections
- Enforce hazardous material practices for all loads
- Yarding of all inbound train traffic
- Loadout for outbound train
Regional Manager
Amazon DSP
09.2018 - 11.2020
- Overseeing daily operations, managing budgets, setting performance objectives and manage fleet volume for several delivery stations in the bay area
- Built from the ground up both hiring and training process which allowed great success which was proven by consistent monthly bonuses awarded for production and customer service
Lead Dispatcher
ACT 2 Services, Inc
09.2017 - 09.2018
- Responsibilities include obtaining line haul routes, staffing drivers, reviewing and processing paperwork according to TSA and ACT guidelines, answering customer service calls, and responding to email requests.
Amazon Logistics Dispatcher
TBS Couriers
01.2016 - 09.2017
- Manage drivers ensuring assigned routes are completed according to both Amazon and TBS SOP
- Manage Between 30 to 50 drivers for both ALCOM and same day routes
- Duties would include scheduling, corrective action plans, answering and resolving Amazon trouble tickets along with communicating issues to Amazon staff
Director of Operations
Lead5 Media, LLC
01.2009 - 11.2013
- Optimize and sustain revenue goals for SEM/SEO lead generation business after experiencing aggressive growth
- Comply with all government regulations
- Oversee 15 direct reports and supervise over 400 agents in both the U.S and Philippines
- Provide technology support, engineering, product management, and project management as needed
- Perform hiring and team building
- Conduct budget forecasting and management.
Director of Operations / Call Center Management
Aderactive, Inc
01.2007 - 01.2009
- Drove operations for lead generation company, focusing on developing and training agents
- Leveraged understanding of factors that drove KPIs.
Analyst
Providian / Washington Mutual
01.2000 - 01.2006
- Developed strategies to identify and prevent credit card fraud
- Served key role in positioning organization as #1 in fraud charge-offs and devised extremely cost-beneficial cross-accounting tactic.
Education
High School Diploma -
Albany High School
Albany, CA06.1995
Skills
- Analyst
- Customer Service Management
- Customer Service Representative
- Product Management
- Project Management
- Microsoft Excel ( Intermediate user )
- Microsoft Office
- Problem Solving
- On-site Staffing
- Hazardous Materials Training
- Load Plan Qualified
Timeline
AGS TCF CLERK
Union Pacific
01.2023 - Current
Regional Manager
Amazon DSP
09.2018 - 11.2020
Lead Dispatcher
ACT 2 Services, Inc
09.2017 - 09.2018
Amazon Logistics Dispatcher
TBS Couriers
01.2016 - 09.2017
Director of Operations
Lead5 Media, LLC
01.2009 - 11.2013
Director of Operations / Call Center Management
Aderactive, Inc
01.2007 - 01.2009
Analyst
Providian / Washington Mutual
01.2000 - 01.2006
High School Diploma -
Albany High School
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