Billy Green
Brooklyn,NY
Summary
Over 9 years of experience in high-quality, fast-paced restaurant environments. Expertise in leadership, team development, and delivering exceptional guest experiences. Recognized for strong work ethic, adaptability, and ability to build lasting relationships with guests and colleagues. Ready to leverage experience and passion for hospitality in New York City.
Overview
2027
2027
years of professional experience
Work History
FOH Manager
Foret FLG
Flagstaff, Arizona
08.2021 - 05.2026
- Promoted from Lead Barista to Front of House Manager in 2022.
- Delivered high-quality service in a fast-paced, high-volume environment.
- Contributed to the success of a nationally recognized food and coffee program, including a nomination from the James Beard Foundation.
- Developed seasonal coffee, matcha, and cocktail specials, including recipes, costing, and presentation.
- Facilitated training sessions for new team members to ensure effective onboarding.
- Built strong relationships with regular guests
Server, Barista, Retail assistant, Curbside Server
La Grande Orange Grocery And Pizzeria
Arcadia, AZ
2016 - 2021
- Crafted 300+ coffee drinks daily, ensuring quality and speed during high-demand barista shifts
- Worked as server during dinner service and on curbside deliveries
- Merchandised retail store and consistently achieved daily sales goals while providing excellent customer service
Skills
- Professional latte art and espresso preparation
- Menu development
- Upselling and sales techniques
- Inventory management
- Maintaining quality and accuracy in high-volume settings
- POS systems and cash handling
- Effective communication
- Time management
- Attention to detail
- Guest relations and conflict resolution
Accomplishments
- James Beard Nomination- Best Chef Southwest 2024
Timeline
FOH Manager
Foret FLG
08.2021 - 05.2026
Server, Barista, Retail assistant, Curbside Server
La Grande Orange Grocery And Pizzeria
2016 - 2021