Billy Gumm
Sidney,IL
Summary
Responsive and resourceful professional knowledgeable about maintaining schedules, coordinating inventory and promoting financial sustainability. Good sales planning, service management and motivational skills. Skillfully recognize areas of weakness and implement corrective actions to maintain operations alignment with strategic goals.
Driven Operations Manager with significant experience in managing complex operations, streamlining processes, and enhancing productivity. Strong leadership skills demonstrated through effective team management and problem-solving abilities. Noted for improving operational efficiencies and contributing to business growth.
Overview
21
21
years of professional experience
1996
1996
years of post-secondary education
1
1
Certification
Work History
Assistant Operations Manager
United Prairie llc
Sidney, IL
03.2013 - Current
- Coordinated daily operations to ensure smooth workflow and efficient processes.
- Managed staff schedules to optimize resource allocation and coverage.
- Developed training materials for new team members to enhance onboarding experience.
- Oversaw inventory management procedures to maintain accurate stock levels.
- Implemented process improvements based on team feedback and operational needs.
- Facilitated communication between departments to align objectives and strategies.
- Reviewed operational reports to identify trends and areas for improvement.
- Addressed customer inquiries promptly and effectively resolved any complaints or disputes.
- Performed routine inspections of equipment, supplies, and inventory as needed.
- Ensured that all operational tasks were completed within established timeframes.
- Communicated clear action plans to optimize results and successfully execute operational activities.
- Assisted with interviewing and hiring of employee team members with appropriate skills.
- Developed strategic plans for improving operational processes and increasing productivity levels.
- Coordinated logistical activities such as transportation scheduling or material handling services.
- Provided guidance and support to team members in order to meet project deadlines.
- Directed team members to provide exceptional service to guests and vendors, maintaining professional relationships of established business.
- Collaborated with other departments to coordinate activities related to operations management.
- Conducted regular meetings with staff members to discuss performance issues or concerns.
- Identified areas for process improvement and developed strategies to enhance efficiency.
- Monitored new employees, evaluated training programs and reported progress to supervisors.
- Motivated employee performance and satisfaction through fair evaluation, process review and mentoring.
- Recruited qualified candidates to bolster department operations and increase productivity.
- Monitored daily operations for compliance with quality standards and safety regulations.
- Developed and implemented operational procedures to ensure efficient workflow.
Operator/Outside Operations Supervisor
Sidell Ag
Sidell, Illinois
08.2007 - 03.2013
- Operated machinery for seed and grain processing tasks.
- Maintained equipment to ensure optimal functionality and safety standards.
- Conducted routine inspections to identify maintenance needs in equipment.
- Assisted in training new operators on machinery and safety protocols.
- Implemented safety measures to promote a secure working environment.
- Documented daily operations and reported any issues to management.
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Learned and followed safety and emergency procedures.
- Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.
- Performed routine maintenance on equipment to ensure optimal performance.
- Checked control panel and gauges during equipment operation.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Used hand trucks and forklifts to unload, load and transport items.
- Calibrated machines to adhere to quality standards and maintain required productivity levels.
- Supervised daily operations of agricultural equipment and maintenance activities.
- Trained team members on safety protocols and operational procedures.
Wash plant operator
Black Beauty Coal
Ridge Farm, Illinois
02.2005 - 08.2007
- Operated heavy equipment to extract coal efficiently and safely.
- Monitored plant operations to ensure compliance with safety regulations.
- Conducted routine maintenance on machinery to minimize downtime.
- Collaborated with team members to optimize production workflows.
- Trained new operators on equipment handling and safety procedures.
- Assisted in troubleshooting equipment failures to maintain productivity.
- Closely inspected equipment for safety problems, leaks and wear and tear.
- Performed physically demanding work, including lifting, carrying and moving heavy objects.
- Performed preventive maintenance activities on plant machinery and equipment.
- Adjusted valves, pumps, motors, and other components in order to maintain the desired level of operation.
- Performed tests and maintenance using specific instruments, equipment and tools.
- Used forklifts, pumping equipment and air compressors frequently.
- Monitored gauges, indicators, and meters to ensure optimal performance of plant systems.
- Assisted in troubleshooting mechanical problems as needed.
- Implemented changes as directed by management in order to optimize operational efficiency.
- Routinely drained unwanted fluids.
- Made sound and logical judgments regarding process changes.
- Maintained current knowledge about latest operating and maintenance practices with continuing education courses.
Education
Jamaica High School
Jamaica, IlSkills
- Process improvement
- Inventory management
- Operational efficiency
- Resource allocation
- Staff training
- Customer relationship management
- Logistics coordination
- Performance evaluation
- Compliance monitoring
- Effective communication
- Team leadership
- Problem solving
- Time management
- New employee hiring
- Logistics planning
- Customer engagement
- Operational planning
- Employee supervision
- Policy enforcement
- Purchasing and planning
- Logistics management
- Scheduling and coordination
- Staff training and development
- Operations management
- Training and mentoring
- Performance tracking
- Recruitment
- Staff scheduling
- Staff hiring
Certification
- Class A Cdl certified
- Spray license
- Crucial conversations clinic
- CPR
Timeline
Assistant Operations Manager
United Prairie llc
03.2013 - Current
Operator/Outside Operations Supervisor
Sidell Ag
08.2007 - 03.2013
Wash plant operator
Black Beauty Coal
02.2005 - 08.2007
Jamaica High School
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