Billy Hinostroza
Queens,NY
Summary
Dependable with solid background in timely deliveries and route optimization. Proven track record of maintaining accurate records and ensuring customer satisfaction. Demonstrated effective time management and excellent problem-solving skills in high-pressure environments.
Overview
6
6
years of professional experience
Work History
Amazon Delivery Driver/ PM Lead Driver
Pure Deliver LLC
07.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Amazon Delivery Driver
Roman Empire Logistics LLC
09.2022 - 04.2023
- Delivered packages and goods to customers in a timely and professional manner
- Loaded and unloaded goods from the vehicle
- Maintained accurate records of deliveries and expenses
- Ensured vehicle was properly maintained and in good working condition
- Provided excellent customer service and resolved any issues that may arise during deliveries
Warehouse Associate
Target
09.2019 - 05.2021
- Receive and process customer orders, ensuring accuracy and timeliness
- Pick and pack items from the warehouse based on customer orders
- Operate warehouse equipment such as forklifts and pallet jacks to move items around the warehouse
- Conduct quality control checks to ensure all items meet the company's standards
- Maintain accurate records of inventory and shipments
- Ensure that the warehouse is clean, organized, and safe
Delivery Driver
UPS
09.2018 - 01.2019
- Assisted the UPS driver in delivering packages to customers
- Sorted packages for delivery and helped plan delivery routes
- Provided excellent customer service and resolved any issues that may arise during deliveries
- Maintained accurate records of deliveries
Education
Associates - Business Administration
Laguardia Community College
Long Island City, NY09.2027
Skills
- Proficient in driving a variety of vehicles
- Knowledge of safety procedures and guidelines for a warehouse environment
- Proficient in using inventory management software
- Strong communication and interpersonal skills
- Excellent customer service and problem-solving skills
- Positive Attitude
- Valid Driver's License
- Clean Driving Record
Timeline
Amazon Delivery Driver/ PM Lead Driver
Pure Deliver LLC
07.2023 - Current
Amazon Delivery Driver
Roman Empire Logistics LLC
09.2022 - 04.2023
Warehouse Associate
Target
09.2019 - 05.2021
Delivery Driver
UPS
09.2018 - 01.2019
Associates - Business Administration
Laguardia Community College
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