Billy Marcantel

• Operating experience;
• Forklift
• Skid steer
• Back hoe
• Excavator
• Roller
• Trencher
• Hydrovac

• Experience with 3m splice kits for up to 1500 cable.

• Terminated 500 to 1500 cable in transformers.

• Worked with cranes.

• Worked with bucket trucks.

• Worked with digger trucks/pole trucks.

• Performed and capable to increase production.
• Recognized safety hazards associated with electrical line work and performed duties safely.
• Understood/ Demonstrated use of electricity principles.
• Planned layout of electrical wiring, equipment and fixtures consistent with specifications and local codes.
• Analyzed electrical power situations accurately and adopted appropriate courses of action.
• Inspected power lines and poles for signs of damage or wear, interference and degradation and reported findings to supervisor.
• Installed and maintained overhead and underground electrical power lines and auxiliary equipment.
• Maintained solid safety record with no OSHA-recordable incidents.
• Performed work in varied weather conditions.
• Observed company safety rules and regulations to minimize workplace accidents and reduce electric shocks.
• Responded to emergencies and outages that required additional labor and assistance for repairs.
• Worked on both dead and energized lines.
• Removed old poles and hardware and replaced with new equipment.
• Monitored operations to meet rigorous customer requirements.

• Managed, and coordinated up to 3 group homes at one time
• Managed up to 25 employees at one time.
• Coordinated services and therapy for residents and managed attendance for scheduled appointments.
• Communicated regularly with guardians of residents, answering questions and addressing concerns.
• Responded to injuries, accidents, and allegations of abuse and misconduct by following company policies and when appropriate, law enforcement.
• Conducted daily inspections of building for security purposes and identified issues requiring immediate resolution.
• Participated in community events and met with local leaders to develop recreational activities for residents.
• Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
• Developed and created programs and monitored effectiveness against individual participant needs.
• Diffused multiple aggressive situations.
• Created peace, understanding, and respect in any workspace.

• Observed staff to review compliance and safety to minimize losses due to violations or damage.
• Prepared and updated employees' daily work schedules and resolved delivery problems.
• Oversaw 65 residents by reviewing performance to promote timely and efficient travel to appointments.
• Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
• Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
• Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
• Time management/ Scheduling.
• Drove residents to appointments and occupations.
• Worked in kitchen as main evening Chef.
• Maintained sanitary working environment.
• Conducted solutions for dietary needs.
• Worked with nutritionists for special client diets.

• Enforced policies and safety standards through building and room rounds.
• Supported personal needs of residents dealing with diverse conditions.
• Solved grievances and complaints by collaborating with residents.
• Facilitated floor meetings to discuss concerns, review complaints and convey information about policy changes.
• Strategized to improve resident care and satisfaction and held weekly meetings with directors to advocate for resident needs.
• Provided swift and knowledgeable emergency support in line with campus crisis protocols.
• Conducted tours, orientation and educational sessions for residents and families.
• Provided emotional support and counseling to residents coping with loss and created and developed bereavement groups.
• Liaised between community programs and residents and counseled up to 200+ community and assisted living residents.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-to-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours; night, weekend, and holiday shifts.
• Maintained energy and enthusiasm in fast-paced environment.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
• Promoted positive relations between residents and staff.
• ........REFERENCES AVAILABLE UPON REQUEST..........