Dragon Technology
Billy McCall
Police Officer
Bartlesville,OK
Summary
Police Officer with over 7 years of service. Im passionate about law enforcement, I have extensive knowledge about criminal law and traffic enforcement. I strive to be a professional proactive officer and a leader in police services.
Overview
16
16
years of professional experience
Work History
Police Officer
Fairland Police Department
Fairland, OK
10.2017 - 01.2021
- Enforced traffic laws diligently, promoting road safety and reducing accident rates.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Conducted preliminary investigations at scenes of major crimes.
- Enforced traffic laws and ordinances through visual observation.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
Police Officer
City Of Afton (1099 employee)
Afton, Oklahoma
10.2017 - 01.2021
- Answered emergency calls for help from citizens and business owners.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Enforced traffic laws diligently, promoting road safety and reducing accident rates.
- Monitored traffic violations, issuing citations as necessary.
Deputy Sheriff
Ottawa County Sheriffs Officer
Miami, OK
02.2017 - 01.2021
- Collaborated with other law enforcement agencies for joint operations, resulting in improved efficiency and effectiveness.
- Assisted in the training of new deputies, sharing knowledge and experiences to help them excel in their roles.
- Maintained accurate reports and records, aiding in the proper documentation of cases for judicial proceedings.
- Coordinated with social services agencies like Child Protective Services or mental health specialists as required during specific incidents.
- Observed jail and inmate activity to maintain order and safety.
- Conducted thorough investigations that led to the successful prosecution of numerous offenders.
- Reduced response times to emergency calls by optimizing patrol routes and strategies.
Assistant Manager
Walamrt
Tahlequah, OK
09.2008 - 02.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projects tasks.
- Increased sales through effective merchandising strategies and targeted promotions.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
Department Manager
Walmart
Miami, OK
09.2008 - 02.2017
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
- Led a team of professionals to consistently achieve or exceed performance targets.
- Championed customer-first approach, significantly enhancing customer experience and loyalty.
- Increased customer satisfaction with proactive issue resolution strategies.
Zone Manager
Walmart
Miami, OK
09.2008 - 02.2017
- Evaluated employee performance regularly, providing constructive feedback for continuous improvement.
- Considered and approved policies to support company initiatives and overall performance.
- Provided exceptional leadership during challenging situations, navigating unexpected obstacles with poise while keeping teams motivated towards achieving objectives.
- Optimized zone layouts for maximum space utilization and minimized handling times.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Sales Associate
Walamrt
Miami, OK
09.2008 - 02.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Cart Pusher
Walmart
Miami, OK
09.2008 - 02.2017
- Maintained professional appearance of storefront by cleaning entryways, removing debris, and organizing displays as necessary.
- Assisted customers in loading groceries into cars.
- Increased efficiency with organized cart retrieval methods, reducing wait times for customers.
- Gathered carts manually and with remote controlled cart pusher.
- Gathered stray carts throughout store and contributed to maintaining store tidiness.
Police Officer
Bartlesville Police Department
Bartlesville, OK
02.2021 - 06.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
Military Police Officer
U.S ARMY RESERVE
Joplin, MO
01.2008 - 01.2016
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
- Patrolled base facilities and housing areas to deter crime, monitor activities, and provide force protection.
- Maintained 100% accountability of assigned equipment.
- Secured storage of weapons, ammunition and explosives to prevent theft and accidents.
Education
High School Diploma -
Wyandotte High School
Wyandotte, OK05.1984
Skills
- Patrol Procedures
- Crime Scene Processing
- Domestic Violence Prevention
- Report Writing
- Case Management
- Safety and Security
- Criminal Law
- Court Preparation
- Interrogation Techniques
- Arrest Techniques
- Traffic Citations Issuance
- Crime Prevention Training
- Accident Investigations
- Court Testimony
- Arrest and Detention
Certification
C.L.E.E.T Certified
Basic Instructor Development
Interview and interrogation
Accomplishments
Life Saving Award
Employee of the month
Honor Guard
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
On-SiteImportant To Me
Career advancementWork-life balancePersonal development programsHealthcare benefitsQuote
He who is not courageous enough to take risks will accomplish nothing in life.
Muhammad Ali
Software
Police Software
Languages
English
Bilingual or Proficient (C2)
Interests
To excel as a Police Officer and climb to ranks To earn and maintain trust with the citizens, by providing professional service I want to work to enhance the quality of life for all the public,
Timeline
Police Officer
Bartlesville Police Department
02.2021 - 06.2024
Police Officer
Fairland Police Department
10.2017 - 01.2021
Police Officer
City Of Afton (1099 employee)
10.2017 - 01.2021
Deputy Sheriff
Ottawa County Sheriffs Officer
02.2017 - 01.2021
Assistant Manager
Walamrt
09.2008 - 02.2017
Department Manager
Walmart
09.2008 - 02.2017
Zone Manager
Walmart
09.2008 - 02.2017
Sales Associate
Walamrt
09.2008 - 02.2017
Cart Pusher
Walmart
09.2008 - 02.2017
Military Police Officer
U.S ARMY RESERVE
01.2008 - 01.2016
High School Diploma -
Wyandotte High School
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