Billy McGuire

Blow Mold Production.. making 1 gallon milk jugs... processing 1/2 gallon milk jugs

Sales New and pre-owned kias and all pre-owned brands... Reached monthly sales goals and beyond... maintained a CSI survey score at 99.9 to 100 every year... professional car salesman.. maintained 25 sales plus monthly... truly believe in making the sales experience with customers pleasant...in a timely matter.go the extra mile and effort to get the job done...and one of the most important things is service after the sales experience... keeping and maintaining a satisfied customer

New and pre-owned Sales Nissan and all pre-owned brands..jod description is the same as Cartown for Kia of Florence

• Built relationships with customers to encourage repeat business.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to build rapport and loyalty.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Solved customer challenges by offering relevant products and services.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Engaged with customers to effectively build rapport and lasting relationships.
• Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
• Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
• Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
• Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
• Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
• Collaborated with team members to achieve monthly sales targets.
• Led team meetings focused on sales techniques and product features, boosting overall team performance.
• Resolved customer complaints with patience and understanding, restoring customer confidence.
• Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
• Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
• Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
• Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
• Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
• Fostered collaborative work environment, sharing best practices and sales strategies with new hires.
• Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
• Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
• Increased customer loyalty with personalized shopping experiences and attentive service.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Listened to customer needs and desires to identify and recommend optimal products.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Conducted product demonstrations to highlight features and redirect objections to positive aspects.
• Performed cash, card, and check transactions to complete customer purchases.
• Managed returns, exchanges and refunds in accordance with store policy.

Best job I ever had.....pre owned very small car lot ...15 cars on the lot the first day I started..first 4 years I was just a worker... keep lot and cars spotless...first day was only going to be part time up to 6 hours a day 2 to 3.days a week.. after working first day I became a family member of the Whitt Motor Sales Family... full time hands on training how to be a professional car salesman...sold my first car 4 years later to the day I started...first 4 years work as a worker running errands delivering cars and trucks...going to the post office and local banks daily and picked up rescue horses in Kentucky delivering back to the farm in Candler Nc....Bruce Whitts hobby was rescue horses.. after 4 years later of on hands training..I sold my first car...that little paved lot in Candler went from selling 10 to 15 units a month and grew to 30 units a month each ..that was our goal...60. month after month for 8 years in a row .we got there and never looked back ... I still kept my errands job the whole time I was there selling car trucks boats campers... anything with wheels we sold.... that was my favorite bonus of all.. I made the worst decision in my professional life I ever made was leaving and working at a dealership...the learning experience with Bruce and everyone I have worked with has been a pleasure in my life...you name any situation in the car business I seen and been thru ...