Billy Miles
Twin City,GA
Summary
Versatile and results-driven professional with a proven track record at CRIDERS Poultry, adept in assembly line experience and exceptional multitasking abilities. Demonstrates a strong commitment to workplace safety and efficiency, enhancing productivity and employee satisfaction. Skilled in machine operation and fostering positive customer interactions, contributing to increased loyalty and repeat business. Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Assembly Worker
CRIDERS Poultry
Stillmore, GA
06.2024 - Current
- Followed detailed assembly instructions, processes, and procedures.
- Completed assigned tasks quickly to decrease production time.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Exhibited strong multitasking abilities, successfully managing multiple assembly tasks simultaneously while maintaining focus on quality and productivity.
- I pretty much pull combos out the dumper and clean it out for more combos to go in.
Customer Service Representative
Elevance Health
Remote
06.2022 - 10.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Customer Service Representative
RemX Specialty Staffing
Remote
10.2023 - 06.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
CNA
Pleasant View Nursing Home
01.2021 - 06.2022
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Only left because my job ended.
Stocker/Host/Janitorial Worker
Walmart
Statesboro, GA
10.2017 - 04.2021
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Swept hard surface floors using broom or push broom dust mop.
- Improved overall facility appearance through consistent attention to detail and adherence to cleaning schedules.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
- Kept floors clean and hazard-free through regular sweeping, mopping, vacuuming, and polishing activities.
- Maintained a welcoming atmosphere for all visitors, ensuring a positive first impression upon entering the store.
- Assisted in reducing theft rates by diligently monitoring incoming and outgoing traffic at entrances and exits.
- Improved guest satisfaction scores by consistently providing friendly and helpful interactions with each visitor.
- Supported loss prevention efforts by adhering to company guidelines and reporting any concerns to appropriate personnel.
- Enhanced customer satisfaction by greeting guests warmly and directing them to the appropriate department.
- Ensured smooth flow of customer traffic by effectively managing entranceways during peak hours and special events.
- Collaborated with security teams to report suspicious behavior, promoting a safe shopping environment for all patrons.
Assembly/waterspider
Nordson
Swainsboro, GA
07.2019 - 03.2021
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
High School Diploma -
Statesboro Steam Academy
Statesboro, GA05-2017
Skills
- Assembly line experience
- Following Directions
- Workplace Safety
- Machine Operation
- Materials Handling
- Part Assembly
- Product loading and unloading
- Able to lift 50-75 pounds
- Assembly and production
- Accuracy
Timeline
Assembly Worker
CRIDERS Poultry
06.2024 - Current
Customer Service Representative
RemX Specialty Staffing
10.2023 - 06.2024
Customer Service Representative
Elevance Health
06.2022 - 10.2024
CNA
Pleasant View Nursing Home
01.2021 - 06.2022
Assembly/waterspider
Nordson
07.2019 - 03.2021
Stocker/Host/Janitorial Worker
Walmart
10.2017 - 04.2021
High School Diploma -
Statesboro Steam Academy