Billy Nguyen
San Diego,CA
Summary
A welcoming Customer Service worker who welcomes customers, helps customers with any needs, and assists them in a timely manner. Makes sure that customers get what they ask for with a good experience from it. Uses communication skills to work with the team and customers with a positive attitude. Willing to go above to meet customer's satisfactions.
Overview
2
2
years of professional experience
Work History
Tutor
University City Highschool
08.2022 - Current
- Taught fellow peers step by step processes for different subjects.
- Fellow classmates/peers understood the curriculum once finished with tutoring session.
- Worked with peers throughout all grade levels 9-12.
- Provided constructive feedback for peers to strongly understand the subject.
- Established a positive relationship between peers to open an avenue of communication between myself and the peer(s).
- Provided group and one-on-one tutoring sessions completing the peers' needs.
Customer Service Cashier
D&T Auto Repair
07.2022 - 08.2023
- Enhanced customer satisfaction by efficiently handling transactions and addressing any concerns.
- Worked with counting the right amount of money to pay for any orders.
- Assisted the customer with any needs.
- Resolved any issues with professionalism resulting in increased customer satisfaction.
- Made customers feel welcomed in the store.
- Carried up to 50≤ pounds worth of equipment and car parts.
Education
No Degree - Computer Science
University City Highschool
San Diego, CA05.2025
Skills
- Skills Development
- Progress Reporting
- Study Plan Development
- Lesson Planning
- Cash Handling
- Customer Service
- Payment Collection
- Guest Services
Timeline
Tutor
University City Highschool
08.2022 - Current
Customer Service Cashier
D&T Auto Repair
07.2022 - 08.2023
No Degree - Computer Science
University City Highschool
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