BILLY ODIGE
Riverview,FL
Summary
Experienced team Member with a proven track record of success in customer service. Skilled in cash handling, food preparation, and order taking. Committed to delivering quality service and exceeding customer expectations. Skilled in taking orders, setting tables, and providing a pleasant dining experience for guests.Highly skilled in taking accurate orders, up-selling specials, and delivering superior customer service.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks
tampa, FL
03.2023 - Current
- Managed a high-volume of orders during peak hours, maintaining accuracy and speed.
- Trained and mentored over 12 new baristas in company protocols and standards.
- Collaborated with team members to streamline the order process, reducing wait times
- Implemented a new coffee brewing method that led to a increase in customer retention.
Line Cook
fuzzy's Taco shop
brandon, FL
04.2020 - 02.2023
- Prepared and cooked over meals per day according to Cookhouse recipes and standards, ensuring high quality and consistency.
- Collaborated with the kitchen team to develop new menu items, resulting in an increase in customer satisfaction.
- Demonstrated exceptional time management skills by multitasking and meeting all orders within the expected timeframe.
- Maintained a clean and organized work station, leading to reduction in food waste.
- Trained new line cooks on proper cooking techniques and safety guidelines, improving overall kitchen efficiency.
Education
Associate of Arts and Sciences - Computer Science
Hillsborough Community College
Tampa, FLSkills
- Cleaning Equipment
- Coffee Bean Grinding
- Food and Beverage Pairing
- Team Leadership
- Speed & Efficiency
- Critical Thinking
- Customer Service
- Cash Handling
- Order Taking & Compliance
- Food Safety and Hygiene
- Barista trainer
- Kitchen trainer
- Shift supervisor training
LANGUAGES
French: Intermediate
creole: Native
Timeline
Barista
Starbucks
03.2023 - Current
Line Cook
fuzzy's Taco shop
04.2020 - 02.2023
Associate of Arts and Sciences - Computer Science
Hillsborough Community College