Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Bartender

Billy Papadopoulos

Las Vegas ,NV

Summary

Dynamic leader and former Owner/Operator of Zest Bar & Grill, I excel in operations management and fostering strong customer relationships. Achieved significant brand growth through strategic marketing and operational efficiency. Known for a robust work ethic and exceptional decision-making skills, I effectively increased customer satisfaction and employee retention, demonstrating a proven track record in enhancing business performance.

Overview

2010
2010
years of professional experience
1
1
Certification

Work History

Owner/Operator

Zest Bar & Grill
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
  • Negotiated contracts with vendors to secure favorable terms for the business.
  • Trained and motivated employees to perform daily business functions.
  • Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
  • Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Owner/Operator

SUBWAY®Restaurants
02.2003 - 01.2010
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Trained and motivated employees to perform daily business functions.
  • Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
  • Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.

Education

Bachelor Of Arts - Business Administration And Management

San Francisco State University
San Francisco, CA

Skills

  • Operations management
  • Documentation and reporting
  • Hiring
  • Business planning
  • Personnel management
  • Staffing
  • Operations oversight
  • Inventory management
  • Payroll processing
  • Relationship management
  • Operational reporting
  • Cost management

Certification

Have all pertinent and necessary work cards for restaurant and bar industry - Health Card, Alcohol Awareness Card, etc..

Languages

Greek
Native or Bilingual
Spanish
Limited Working

Timeline

Owner/Operator

SUBWAY®Restaurants
02.2003 - 01.2010

Owner/Operator

Zest Bar & Grill

Bachelor Of Arts - Business Administration And Management

San Francisco State University
Billy Papadopoulos