Billy Pemelton
Weslaco,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Internal Affairs/Background Lieutenant
City of Weslaco Police Department
Weslaco, TX
10.2020 - 04.2022
- Planned and completed group projects, working smoothly with others.
- Answered calls per shift to assist with customer questions and concerns.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Conducted detailed investigations into allegations of misconduct and fraud within the organization.
- Maintained confidential records of all investigations including case notes, interview transcripts, and other relevant documents.
- Documented facts and statements gathered from complainants, witnesses and accused persons.
- Maintained organized records of all information and material pertinent to open investigations.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained updated knowledge through continuing education and advanced training.
- Understood and followed oral and written directions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Recognized by management for providing exceptional customer service.
- Investigated background of claimants and witnesses to uncover past criminal activity.
- Ran background checks of individuals to obtain data on character, financial status and personal history.
- Evaluated personal references provided by applicants to determine suitability for employment.
- Collaborated with Human Resources department staff members to ensure compliance with applicable regulations.
- Performed extensive online searches to verify accuracy of applicant information.
- Documented all activities performed during the course of each review accurately.
- Created a database system to track progress of background checks throughout the hiring process.
- Conducted research on individuals' backgrounds and submitted detailed reports on findings.
- Compiled comprehensive reports detailing results of each investigation conducted.
- Provided feedback and guidance to colleagues regarding best practices for reviewing candidate profiles.
- Verified authenticity of diplomas, certifications, licenses, work permits. obtained by job seekers.
- Performed credit and financial background checks by contacting financial institutions and agencies.
- Created and submitted reports regarding background investigations, highlighting special findings.
- Organized and maintained confidential files for all applicants.
- Resolved any discrepancies found during background check investigations promptly.
Patrol Lieutenant
City of Weslaco Police Dept.
Weslaco, TX
02.2017 - 11.2021
- Investigated complaints against officers regarding alleged misconduct or policy violations.
- Supervised special projects initiated by the department related to patrolling activities.
- Maintained a working knowledge of current laws, ordinances, court decisions, and departmental policies.
- Managed administrative needs of group, including recordkeeping and report writing, with team.
- Responded to crime scenes as needed to assess situations and provide guidance to patrol personnel.
- Monitored and investigated suspicions persons and situations and unusual activities.
- Drafted incident reports detailing criminal activity, civil proceedings and varied incidents.
- Advised command staff on effective strategies for combating crime in assigned areas.
- Scheduled officer shifts based on crime trends in assigned areas.
- Evaluated police tactics employed during patrols to ensure compliance with legal standards.
- Oversaw the completion of daily shift assignments for patrol personnel.
- Patrolled designated districts in patrol cars, on bicycles and on foot.
- Boosted community safety, performed motor vehicle accident investigations and conducted field sobriety tests at DUI checkpoints.
- Reviewed incident reports submitted by patrol personnel to ensure accuracy and completeness.
- Met regularly with field supervisors to review recent incidents and evaluate response protocols.
- Inspected equipment used by patrol personnel to ensure proper functioning condition.
- Responded to major interstate vehicular accidents with fatalities or serious injuries.
- Analyzed statistical data related to criminal activity in order to develop strategies for reducing crime rates.
- Monitored serving of warrants and assisted in making required arrests.
- Collaborated with divisional commanders to maintain consistency in all operations.
- Conducted performance evaluations for all patrol officers under command.
- Directed patrol officers to ensure the safety of citizens and property in assigned area.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
Criminal Investigation Sergeant
City of Weslaco Police Department
Weslaco, TX
08.2015 - 03.2017
- Established effective working relationships with stakeholders such as victims' families, witnesses, attorneys, judges.
- Monitored serving of warrants and assisted in making required arrests.
- Prepared detailed reports documenting investigations results, findings, and recommendations for further action.
- Evaluated staff performance during annual reviews and provided feedback on areas of improvement.
- Represented the agency at court hearings related to criminal cases as needed.
- Bagged evidence carefully and verified submission to proper department.
- Maintained accurate records pertaining to all criminal investigations conducted by the unit.
- Documented facts and statements gathered from complainants, witnesses and accused persons.
- Managed surveillance of individuals, specific properties and events.
- Managed investigations and prepared criminal cases for court.
- Prepared detailed reports and affidavits for courts by obtaining information through physical surveillance and thorough investigations.
- Coordinated with other law enforcement agencies in planning joint operations, sharing information, and developing cooperative strategies.
- Reviewed and assessed criminal prosecution information, including search warrants, citations and complaints.
- Developed and implemented investigative strategies, monitored case progress, and evaluated the effectiveness of investigative techniques.
- Testified under oath in administrative hearings and criminal court cases.
- Developed innovative approaches for resolving difficult issues associated with major cases or investigations involving multiple jurisdictions.
Patrol Sergeant
City of Weslaco Police Department
Weslaco, TX
01.2014 - 02.2015
- Developed and implemented strategies for responding to high-risk situations involving violent or armed suspects.
- Analyzed crime data to identify trends, develop proactive strategies for addressing public safety concerns, and present recommendations to command staff.
- Reviewed arrest records on a monthly basis; identified patterns of criminal behavior that could be addressed through targeted enforcement efforts.
- Patrolled Weslaco and worked with citizens to reduce crime in area.
- Inspected equipment used by patrol officers on a regular basis; ensured proper maintenance was conducted according to policy.
- Provided critical incident management support at scenes of accidents or criminal activity; coordinated resources from multiple agencies as needed.
- Attained staff feedback to deliver information to superiors for corrective action.
- Rendered assistance to accident victims and other persons requiring first aid for physical injuries or medical crises.
- Served active warrants and subpoenas and patrolled designated districts in police vehicles.
- Examined and approved or returned reports and case files from police officers.
- Searched vehicles for drugs or paraphernalia.
Criminal Investigator
City of Weslaco Police Department
Weslaco, TX
03.1998 - 05.2014
- Gathered intelligence on organized crime networks through undercover operations.
- Prepared detailed reports of criminal activity for use in court proceedings.
- Maintained detailed case log of all cases assigned to monitor progress and completion.
- Managed crime scene investigations by collecting evidence, performing fingerprinting and taking videos and photos of scenes.
- Collaborated with other agencies in joint task forces to investigate complex crimes.
- Attended meetings with prosecutors and other officials involved in legal proceedings.
- Reported results of investigations with written observations and photographs, and produced final reports.
- Assisted in the execution of search warrants at properties related to criminal activities.
- Prepared detailed reports and affidavits for courts by obtaining information through physical surveillance and thorough investigations.
- Sought out witnesses to obtain information about identifiable violations of local, state or federal statutes.
- Reviewed case files and documents to identify potential leads in investigations.
- Developed case plans and conducted comprehensive investigation tactics to obtain necessary evidence.
- Patrolled area undercover to combat organized burglary ring.
- Provided testimony during trial proceedings as an expert witness on criminal investigations.
- Conducted multi-jurisdictional investigations to identify and dismantle criminal organizations.
- Compiled and analyzed information regarding gang members and activities.
- Conducted interviews with witnesses, victims and suspects to obtain information relevant to investigations.
- Mitigated risk, accurately analyzing, and evaluating criminal information while processing crime scenes.
- Obtained and executed search and arrest warrants in full compliance with legal protections.
- Conducted background checks on persons of interest using various resources including public records.
- Developed relationships with informants to gain insight into criminal activities.
- Verified and authenticated validity and admissibility of evidence and preserved integrity for court hearings.
- Participated in stakeouts and raids when necessary to apprehend suspects or collect evidence.
- Maintained contact with victims throughout the course of an investigation for support purposes.
- Eliminated process discrepancies by accurately investigating organized crime, homicide, fraud and other major crime cases while preparing, submitting, and aiding district attorney prosecution cases.
- Investigated felony-level Homicide crimes in support of district attorney prosecution cases.
- Testified under oath in administrative hearings and criminal court cases.
- Obtained warrants to search properties for evidence of criminal activity.
Juvenile Investigator
City of Weslaco Police Department
Weslaco, TX
06.1996 - 10.1998
- Participated in regular training sessions to stay abreast of developments in the field of juvenile justice.
- Coordinated with other social service agencies to ensure that appropriate resources were available for youth in need.
- Investigated reports of child abuse or neglect by interviewing victims, witnesses, and suspected perpetrators.
- Developed strategies to help young people transition back into society after being released from detention or probationary periods.
- Counseled parents on how best to assist their children who have been charged with crimes or are facing other difficulties.
- Collaborated with probation officers, school representatives and other key individuals in community to support adolescents and their families.
- Observed and recorded progress of each juvenile offender.
- Maintained records of prisoners' identification and charges.
- Monitored court proceedings for juveniles, providing support during hearings and sentencing.
- Completed day-to-day duties accurately and efficiently.
Patrol Officer/ Field Training Officer
City of Weslaco Police Department
Weslaco, TX
06.1993 - 11.1996
- Rendered assistance to accident victims and other persons requiring first aid for physical injuries or medical crises.
- Supported future criminal cases by preparing detailed and accurate reports related to accidents, crime disturbances and complaints.
- Patrolled assigned areas to detect criminal activity and provide public safety.
- Attended regular training sessions on new law enforcement techniques and procedures.
- Boosted community safety, performed motor vehicle accident investigations and conducted field sobriety tests at DUI checkpoints.
- Testified in court at criminal hearings and trials as to scenes observed, evidence collected and previous incidents.
- Drafted incident reports detailing criminal activity, civil proceedings and varied incidents.
- Responded to radio dispatches regarding disturbances or criminal acts in progress.
- Served warrants, subpoenas, and other legal documents.
- Obtained and organized manuals, guides and visual materials for development and training purposes.
- Instructed trainees on proper techniques for handling hazardous materials safely.
- Provided feedback on individual performance after each exercise or drill so that improvements could be made before deploying them into an operational setting.
- Mentored specific employees on areas in need of improvement.
- Created and offered additional materials to enhance training.
- Maintained records of all training activities, including attendance, completion status, feedback forms.
- Provided instruction and guidance to newly assigned personnel in the field.
- Developed and monitored progress of individual trainees through regular assessment evaluations.
- Reviewed lesson plans and adjusted lessons.
- Explained goals and expectations required of trainees.
Dispatcher
City of Weslaco Police Department
Weslaco, TX
02.1991 - 12.1993
- Utilized multi-line telephone system to answer inquiries from the public regarding emergencies, non-emergencies, police services.
- Participated in drills designed to test emergency preparedness procedures; documented results for review.
- Maintained contact with field units via radio or telephone; monitored their safety and progress of their assigned tasks.
- Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
- Researched vehicle, wanted and missing persons information.
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Compiled statistical data related to 911 calls received such as response times and types of calls handled.
- Communicated effectively with individuals having mental health issues while dispatching crisis intervention teams.
- Entered pertinent information into computer aided dispatch system; maintained detailed records of all dispatched calls.
- Created reports documenting daily operations, including incident logs and follow up investigations.
- Provided pre-arrival instructions to callers in life threatening situations.
- Assisted departments with special requests for assistance and BOLOs.
- Responded promptly to requests for assistance from law enforcement personnel in the field.
- Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
- Monitored alarms, surveillance systems, cameras, and other security devices for potential threats or suspicious activity.
- Coordinated activities between multiple agencies during emergency situations.
- Researched criminal history data utilizing law enforcement databases; provided necessary information to officers in the field.
- Advised personnel about accidents, weather conditions or other hazards.
- Used radio, telephone and computer system to update first responders with new information.
- Dispatched police officers and emergency personnel to calls for service.
- Understood and followed oral and written directions.
- Completed day-to-day duties accurately and efficiently.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
High School Diploma -
Weslaco High School
Weslaco, TX07-1989
Some College (No Degree) - Basic Police Academy 400 Hours
Texas Southmost College
Brownsville, TXSkills
- Training & Development
- Fluent in English & Spanish
- Leadership
- Decision-Making
- Quality Assurance
- Organization
- First Aid/CPR
- Critical Thinking
- Calm Under Pressure
- Dependable and Responsible
- Customer Service
- Problem Resolution
- Research
Certification
- Basic Peace Officer License
- Intermediate Peace Officer License
- Advanced Peace Officer License
- Master Peace Officer License
- Certified Background Investigator
- Certified Internal Affairs Investigator
Accomplishments
- Officer of the Month multiple times
- Weslaco Police Officer of the Year
- City of Weslaco Employee of the Year
- Multiple Letters of Commendations
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Internal Affairs/Background Lieutenant
City of Weslaco Police Department
10.2020 - 04.2022
Patrol Lieutenant
City of Weslaco Police Dept.
02.2017 - 11.2021
Criminal Investigation Sergeant
City of Weslaco Police Department
08.2015 - 03.2017
Patrol Sergeant
City of Weslaco Police Department
01.2014 - 02.2015
Criminal Investigator
City of Weslaco Police Department
03.1998 - 05.2014
Juvenile Investigator
City of Weslaco Police Department
06.1996 - 10.1998
Patrol Officer/ Field Training Officer
City of Weslaco Police Department
06.1993 - 11.1996
Dispatcher
City of Weslaco Police Department
02.1991 - 12.1993
High School Diploma -
Weslaco High School
Some College (No Degree) - Basic Police Academy 400 Hours
Texas Southmost College
- Basic Peace Officer License
- Intermediate Peace Officer License
- Advanced Peace Officer License
- Master Peace Officer License
- Certified Background Investigator
- Certified Internal Affairs Investigator
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