Billy Shepherd
Cuyahoga Falls,Ohio
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Fraight Associate
Home Depot
04.2013 - 12.2022
- Worked varied hours, days, nights and weekends as business needs dictate.
- Managed customer relations and customer service through daily communication and interaction.
- Maximized customer interactions by promptly identifying needs and wants.
- Increased customer satisfaction significantly within department.
- Mentored and coached other team members to meet daily sales goals.
- Provided quotes to customers for purchase of products.
Long Haul Truck Driver
Link America
09.2009 - 06.2013
- Dropped and hooked trailers and changed configuration of equipment.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts.
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
Education
High School Diploma -
Springfield High School
Akron, OH06.1969
Skills
- Overstock Strategy
- Product Knowledge
- Forklift Operation
- Product Inventory Counts
- Stockroom Rotation
- Store Maintenance
- Hand Scanners
Certification
- [Area of certification] Training - [Timeframe]Have A CDL licence secne 1999
Timeline
Fraight Associate
Home Depot
04.2013 - 12.2022
Long Haul Truck Driver
Link America
09.2009 - 06.2013
High School Diploma -
Springfield High School
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